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marge said:
Not sure if we were on the plane you came down on Marge but we had a mess on our flight. We did book directly thru AA. The flight attendants, who were trying to find us a seat (other than the lavatories) told us WE should have checked with the gate after getting our boarding pass. OK, whatever, all was good after I got something other than a potty to sit on!


Not sure if we were on the plane you came down on Marge but we also had a problem. I departed SXM on 2/20 for CLT...I booked with AA and purchased a premium seat in row 7. I printed my boarding pass night before, but due to computer glitch I had to get my 2nd leg printed at airport. On kiosk it printed both. Noticed I was then in Row 33! I asked at counter and the girl could have cared less, she said they can move you whenever they want. That there was not a row 7 on this plane. That equipment changed. Well they moved 3 rows of people to very back of plane. All of them were pretty upset about it. Especially when they saw there was a row 5,6,7 they were business class. When we talked to flight attendant she said it had happened like 3-4 times in the past month and that we should contact customer service about it when we got back. We arrived in CLT on time and gate was open but pilot was held off the gate for 20-25 minutes. Then it took another 20 minutes to get off the plane. I have never seen people take so long to get off a plane! Customs was very busy and by the time we ran to security it was backed up and they sent us to another security area (from E to D which was closed and then all the way to B)We ran back to E once through security only to miss our plane by 3 minutes (door was closed even though plane was still there but not allowed to board guess once door is closed that is it). Saw about 10 of us the next morning all had missed connections. Not all AA fault...CLT is getting so busy they need to do something about this holding of planes off of gate this is like the 4th time this has happened to us, but first time to miss connection. AA did refund our seat charge and gave us some points, for our trouble which we were happy about, but it did cost us a room. Flying! Always an adventure these days!!! <img src="http://www.traveltalkonline.com/forums/images/graemlins/duh.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/duh.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/Wink.gif" alt="" />