I used to use a person on island and paid him on delivery and again on pickup. It just got to be to difficult to coordinate days and time with him. That is why we went with this service last year. They are there when they say they will be. To each their own. I just know I'm happy with the way this is going. Pats arrangement is a good one as long as the maid is still around but there was no guarantees the one I used in the past was either.