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Car rental #101449
06/27/2016 10:24 AM
06/27/2016 10:24 AM
Joined: Jun 2016
Posts: 8
Murrells Inlet S.C.
N
NickandLisa Offline OP
Traveler
NickandLisa  Offline OP
Traveler
N
Joined: Jun 2016
Posts: 8
Murrells Inlet S.C.
We've been going to SXM for years. Usually use Leslie Bruce for a car. However, we saw a price from Ace car rental that was very much cheaper. Has anyone ever used Ace?

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Re: Car rental [Re: NickandLisa] #101450
06/27/2016 02:08 PM
06/27/2016 02:08 PM
Joined: Jun 2005
Posts: 1,835
Greensboro,N.C.From Colonie NY
wildbill069 Online happy
Traveler
wildbill069  Online Happy
Traveler
Joined: Jun 2005
Posts: 1,835
Greensboro,N.C.From Colonie NY
I would stick with Leslie!!!!
Not worth the trouble you may encounter.

Re: Car rental [Re: NickandLisa] #101451
06/27/2016 02:23 PM
06/27/2016 02:23 PM
Joined: Apr 2001
Posts: 13,473
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 13,473
Brookfield, CT.
Quote
NickandLisa said:
We've been going to SXM for years. Usually use Leslie Bruce for a car. However, we saw a price from Ace car rental that was very much cheaper. Has anyone ever used Ace?


Ace is an interesting company and their reviews have been all over the place. For a while they got raves from all who used them and then the worm seemed to turn for a while, but in all honesty I haven't heard or read much of anything about them of late beyond possibly a change in ownership a year or two ( or three? ) back.

We, too, are mostly Lesley Bruce/Kennys users, and my thought is, with Lesley, you know exactly what you've got. If you rent from him for airport service r/t - check out the competition and make certain they offer the same thing.

You almost never hear anyone complaining about Lesley's service, which equates to availability to his clients in an emergency should one arise. Make sure your perspective company offers the same level and type of service you're hoping for.

And if it's an issue regarding price, ask for comparative all-inclusive quotes from the companies you're considering using, including the dates and size/type of cars and compare all the apples to see they're the same quality.

In all our rentals with Lesley Bruce, I have to say he's always been there for us on so many levels but in the end, each of us has to do what works best for our own situation.

And lastly, the lowest price doesn't always mean it's the best deal in the long run, but the thing is, you won't know for sure unless you are challenged. With Lesley you know you will be taken care of.

Last edited by pat; 06/27/2016 02:30 PM.

Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Car rental [Re: NickandLisa] #101452
06/27/2016 03:27 PM
06/27/2016 03:27 PM
Joined: Nov 2013
Posts: 27
M
mstngal Offline
Traveler
mstngal  Offline
Traveler
M
Joined: Nov 2013
Posts: 27
Please beware of Ace. We rented from them last November and 1 week after our return home there was a charge on our credit card from a music equipment company for $900 !!! After researching directly with the company we realized that someone at Ace helped themselves to our credit card number for their expenditures. Not good. Just beware!!

Re: Car rental [Re: pat] #101453
06/27/2016 04:37 PM
06/27/2016 04:37 PM
Joined: Jun 2016
Posts: 8
Murrells Inlet S.C.
N
NickandLisa Offline OP
Traveler
NickandLisa  Offline OP
Traveler
N
Joined: Jun 2016
Posts: 8
Murrells Inlet S.C.
Thank you all for your responses. Looking forward to our week in SXM,

Re: Car rental [Re: mstngal] #101454
06/27/2016 04:45 PM
06/27/2016 04:45 PM
Joined: Aug 2000
Posts: 76,090
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 76,090
Central Florida!
That is a very serious allegation. Did the company admit that one of their employees was to blame??? There are many ways that a card can be compromised on island--or at home, for that matter.


Carol Hill
Re: Car rental [Re: Carol_Hill] #101455
06/27/2016 05:32 PM
06/27/2016 05:32 PM
Joined: May 2008
Posts: 769
Conway, SC 29526
bigbobthib Offline
Traveler
bigbobthib  Offline
Traveler
Joined: May 2008
Posts: 769
Conway, SC 29526
Leisure Car Rental. Right near airport great people good rates. <img src="http://www.traveltalkonline.com/forums/images/graemlins/Clapping.gif" alt="" />

Re: Car rental [Re: bigbobthib] #101456
06/27/2016 05:49 PM
06/27/2016 05:49 PM
Joined: Jan 2015
Posts: 447
South Coast of MA
S
SXMBND Offline
Traveler
SXMBND  Offline
Traveler
S
Joined: Jan 2015
Posts: 447
South Coast of MA
Unity Car Rental,long time TTOL sponsor. <img src="http://www.traveltalkonline.com/forums/images/graemlins/Thumbsup.gif" alt="" />

Re: Car rental [Re: NickandLisa] #101457
06/27/2016 06:01 PM
06/27/2016 06:01 PM
Joined: May 2008
Posts: 522
Central Coast, CA
C
cruzer Offline
Traveler
cruzer  Offline
Traveler
C
Joined: May 2008
Posts: 522
Central Coast, CA
I've dealt with Ace, primarily due to price, and not had any issues. There were problems with a previous franchisee, but he is long gone.

With rates below $100/week, I'm willing to accept they may not be as service oriented as other companies, but it would be just conjecture on my part that they might offer a lower level of service.

Re: Car rental [Re: cruzer] #101458
06/27/2016 06:38 PM
06/27/2016 06:38 PM
Joined: Dec 2005
Posts: 10,213
GJ, CO S/V Long Overdue
sail2wind Offline
Traveler
sail2wind  Offline
Traveler
Joined: Dec 2005
Posts: 10,213
GJ, CO S/V Long Overdue
We saw the $100 a week too when we booked our airfare. We had a great experience with Lesley last year but his rates are around $300, tough to pass that up

Re: Car rental [Re: sail2wind] #101459
06/27/2016 06:58 PM
06/27/2016 06:58 PM
Joined: Mar 2011
Posts: 228
Towson, Maryland
pault21093 Offline
Traveler
pault21093  Offline
Traveler
Joined: Mar 2011
Posts: 228
Towson, Maryland
I just finished my third trip. The first two trip I used Lesley Bruce. Great service.
His quote for this trip was around $300. 8 days. Includes liability. I got quotes from two others that at well spoken of here in the boards. They were over $100 less expensive. I went with one of them.

There are limits to how much a premium you can charge. I would have paid more to Lesley, but not 60% more.

Re: Car rental [Re: NickandLisa] #101460
06/27/2016 10:47 PM
06/27/2016 10:47 PM
Joined: Jan 2005
Posts: 221
Michigan
cathym Offline
Traveler
cathym  Offline
Traveler
Joined: Jan 2005
Posts: 221
Michigan
We've used Empress - a sponsor on this board and have been very happy with their price and service.

Thanks - Cathy

Re: Car rental [Re: cathym] #101461
06/27/2016 11:07 PM
06/27/2016 11:07 PM
Joined: Mar 2009
Posts: 14,508
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 14,508
Auburn, WA
Same here with Hertz. Been using them for the last 16 years. Never a problem or hassle. I like the free liability built into the quote and the quick in and out. Sign papers, inspect the vehicle and your off. We rent four weeks at a time and if car is dirty or needs sand vacuumed out we just swing by and it's taken care of for no charge in about 10 min. Great service and meets my needs and pocket book. <img src="http://www.traveltalkonline.com/forums/images/graemlins/Thumbsup.gif" alt="" />

Re: Car rental [Re: NickandLisa] #101462
06/28/2016 12:50 AM
06/28/2016 12:50 AM
Joined: Aug 2012
Posts: 2,217
P
PelicanPirate Offline
Traveler
PelicanPirate  Offline
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P
Joined: Aug 2012
Posts: 2,217
we just rented from ACE for 12 days in June. Came up the cheapest on kayak which tossed us to Expedia to book. $179.00 total including tax declining all coverages. On arrival walked to ACE counter where there was a person ahead of us, he pointed to the next booth Safari who asked our name and told us to go out and get the shuttle which was waiting. Quick trip and signed the papers. I declined all coverage so was told I had to put an $800.00 deposit.

Received a nicely dented Hyundai Accent which had great AC, started everytime and the tires never went flat.

We drove it everyday all around and put maybe $20.00 in gas in it.

When we pulled up to turn it in they had our papers ready and we were on the shuttle.

Just checked my card and no $800 charge on my card, only the originally quoted $179.00 or $14.91/day.

I looked at two of the highly recommended outlets here at TTOL before booking but the straightup prices online without calling and haggling for price match were a bit higher.

The car only had about half a tank and I kept adding $5 to keep it that way. No probs at turnin.

All and all, ACE was a winner for us.

Re: Car rental [Re: NickandLisa] #101463
06/28/2016 12:00 PM
06/28/2016 12:00 PM
Joined: Apr 2001
Posts: 13,473
Brookfield, CT.
pat Offline
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pat  Offline
Traveler
Joined: Apr 2001
Posts: 13,473
Brookfield, CT.
Just so everyone understands - this original post was not a general solicitation for car rental agency recommendations, but a SPECIFIC REQUEST for information pertaining to ONE SPECIFIC AGENCY. I thought we had moved beyond the cheer leading mentality but I guess not? <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />

Last edited by pat; 06/28/2016 12:05 PM.

Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Car rental [Re: pat] #101464
06/28/2016 12:17 PM
06/28/2016 12:17 PM
Joined: Aug 2000
Posts: 76,090
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 76,090
Central Florida!
Pat is quite correct. I usually keep better track on this kind of stuff. Sorry.


Carol Hill

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