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STT airport Red Cap porter question
#125460
03/27/2017 10:53 AM
03/27/2017 10:53 AM
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Joined: Mar 2002
Posts: 922 Virginia
charlie
OP
Traveler
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OP
Traveler
Joined: Mar 2002
Posts: 922
Virginia
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In the past when flying out of STT we used the Red Caps/porters to handle our checked bags. After getting to the airport we would give a Red Cap our tickets and he/she would print out the checked bags ticket and our claim tickets, load the bags on a cart along with our carry on bags and take us to the front of C&I and then over to security, give us our carry on bags and take our check bags to wherever they go. We always tipped them, of course, for the fast service, etc. This last time, though, they led us to the rear of the Delta counter line in the lobby and we had to wait until our turn to check the bags with a Delta agent, then the Red Cap, who waited in line next to us, carted our carry on bags to security, waited for a tip, and left. Have the rules changed? If we have to wait in line at the Delta counter to check a bag, we don't need a Red Cap to tote our carry on bags to security for a tip. So, does anybody know what's going on?
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Re: STT airport Red Cap porter question
[Re: charlie]
#125463
03/28/2017 10:22 AM
03/28/2017 10:22 AM
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Joined: Jan 2003
Posts: 966 Middleburg, VA
cwoody
Traveler
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Traveler
Joined: Jan 2003
Posts: 966
Middleburg, VA
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In 2015 all passengers at STT.. Once you get your bags tagged at the airline counter you must take them all the way through the C&I process before standing in one more line to deposit your check luggage back into the system. Then you head to the TSA line with your carry on. The Red Caps would get you into the C&I queue and that was it.
Chuck W.
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