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Re: Jet Blue is great
[Re: Ted_n_Jan]
#142453
09/12/2017 12:13 PM
09/12/2017 12:13 PM
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Joined: Jan 2002
Posts: 7,453 Yonkers, NY
fabila
Traveler
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Traveler
Joined: Jan 2002
Posts: 7,453
Yonkers, NY
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I didn't think we'd have a chance of getting through so I cancelled online. The upgrade seat costs went back to my credit card but the airfare was put into a travel bank, which expires 365 days from the date of issue.
UPDATE: We called JetBlue and after 20 minutes on hold (not bad considering) were told as long as we book before 9/12/18 we are ok to use the fares.
Last edited by fabila; 09/12/2017 01:00 PM.
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Re: Jet Blue is great
[Re: Ted_n_Jan]
#142456
09/12/2017 11:26 PM
09/12/2017 11:26 PM
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Joined: Jul 2011
Posts: 402
DavidinChelseaMA
Traveler
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Traveler
Joined: Jul 2011
Posts: 402
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Jet Blue refunded our 10-14-17 flight to SXM. Initially, we had called them on Sept 7th and got a recording saying to call back at another time if our flight was more than 7 days from the day we called. I then checked online, and the flight was available to cancel and to bank, with fees attached, though. I said the hell with that and called again and waited on the line, and eventually, about 20 minutes later, a customer rep came on the line. I explained our situation, and of course she knew about the devastating storm. She refunded the whole amount, $1,623.00, to our credit card. She gave us confirmation numbers for the refund and told us it would take 7 to 10 days to show up as refunded on our card. Later that night we booked a flight to a clothing-optional resort on Curacao (supposedly the only clothing-optional resort in the ABC islands) for the same week, 10-14-17 to 10-21-17. Jet Blue is excellent.
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Re: Jet Blue is great
[Re: Ted_n_Jan]
#142458
09/13/2017 03:24 PM
09/13/2017 03:24 PM
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Joined: Aug 2000
Posts: 1,241 North NJ, 1720 miles from Para...
Kathleen
Traveler
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Traveler
Joined: Aug 2000
Posts: 1,241
North NJ, 1720 miles from Para...
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Hmmm. I called them a couple of days ago to cancel our November flights and they would only offer travel bank credit.
I guess it's time to try again. I didn't take that offer.
That's why I wander and follow La Vie Dansante, that's all I want, La Vie Dansante (JB)
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Re: Jet Blue is great
[Re: Kathleen]
#142459
09/13/2017 04:28 PM
09/13/2017 04:28 PM
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Joined: Aug 2000
Posts: 1,241 North NJ, 1720 miles from Para...
Kathleen
Traveler
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Traveler
Joined: Aug 2000
Posts: 1,241
North NJ, 1720 miles from Para...
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OK! Just got off with JetBlue, only a 10 minute wait on hold, and everything has been credited back to our credit card and points restored!
That's why I wander and follow La Vie Dansante, that's all I want, La Vie Dansante (JB)
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