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JetBlue Vacation Refund #224152
04/08/2020 04:42 PM 04/08/2020 04:42 PM
Joined: Jul 2009
Posts: 96
laughingirish Offline OP
Traveler
laughingirish  Offline OP
Traveler
Joined: Jul 2009
Posts: 96
JetBlue had canceled our Mexico vacation before our trip April 15, 2020 at the beginning of march. I have made several attempts via phone with no success. Read here on TTOL and filed a complaint with the US DOT two weeks back. This evening I received a email from corporate JetBlue offices that I would receive a full credit to my credit card within the next seven days.

If you are owed any monies by JetBlue just fill out the online complaint form at the US DOT site and I am sure you will be happy with your results. Thank you TTOL !
SXM Sponsors
Re: JetBlue Vacation Refund [Re: laughingirish] #224154
04/08/2020 04:55 PM 04/08/2020 04:55 PM
Joined: Mar 2001
Posts: 17,547
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 17,547
Ohio
You are welcome. Seems persistence (and the DOT ruling) has helped a lot of people. My dealings have been with Delta and United and both have turned out to be positive.

J.D.
Re: JetBlue Vacation Refund [Re: laughingirish] #224159
04/08/2020 05:29 PM 04/08/2020 05:29 PM
Joined: Aug 2000
Posts: 82,878
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,878
Central Florida!
Glad it worked out for you.

Carol Hill

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