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Re: JetBlue from Ft. Lauderdale
[Re: Lainer105]
#225314
04/22/2020 07:42 PM
04/22/2020 07:42 PM
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Joined: Mar 2001
Posts: 17,528 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,528
Ohio
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Have you tried calling JetBlue? If you happen to get a decent agent, they may be able to take care of your situation.
J.D.
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Re: JetBlue from Ft. Lauderdale
[Re: CaribLee]
#225324
04/23/2020 07:54 AM
04/23/2020 07:54 AM
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Joined: Nov 2001
Posts: 540 Maine USA
doctorj
Traveler
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Traveler
Joined: Nov 2001
Posts: 540
Maine USA
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Jet Blue canceled our May 16 flight out of Boston this morning. We had already canceled accommodations and just hadn’t taken the time to do flights. They had previously canceled our flight back to FLL on May 26. I think they are just trying to manage an enormous logistics nightmare. carib cheers doctorj
It's Five O'Clock Somewhere........
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Re: JetBlue from Ft. Lauderdale
[Re: Lainer105]
#225328
04/23/2020 08:31 AM
04/23/2020 08:31 AM
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Joined: Aug 2000
Posts: 82,761 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 82,761
Central Florida!
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As JD suggested, why don't you call Jet Blue? You might check several other dates and see the status of those dates, and be prepared with that information. Just be clear with them that YOU are not cancelling and you do not want a voucher.
Carol Hill
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Re: JetBlue from Ft. Lauderdale
[Re: Lainer105]
#225400
04/24/2020 01:55 AM
04/24/2020 01:55 AM
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Joined: Dec 2008
Posts: 3,267 Boynton Beach, FL
EdB
Traveler
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Traveler
Joined: Dec 2008
Posts: 3,267
Boynton Beach, FL
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We had reservations in three weeks on JetBlue from FLL to ATL. I got an email this morning, that they cancelled that flight. Of course, we already were planning not going to Atlanta at this time. In the email, they had a link, which brought us right to the cancellation page....and I was surprised to see that we had a choice on banking the money spent to be used in the next 24 months...or...full refund on the card or paypal that we used. Easy Peasy.... Also, received our credit card statement, and was surprised to see our return flight from March, which they did not honor refunded to our credit card. At the time of the cancellation, they insisted that it would ONLY be put in our JB account. Still not ready to ''forgive'' JB for the treatment we got while ON the island...but glad to see that they seem to be ''upping their game'' again in regards to customer service. I guess time will tell.
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Re: JetBlue from Ft. Lauderdale
[Re: EdB]
#225404
04/24/2020 08:38 AM
04/24/2020 08:38 AM
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Joined: Aug 2000
Posts: 82,761 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 82,761
Central Florida!
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Ed--glad to hear that Jet Blue has finally stepped up, but due to the announcement from the DOT, they didn't have a huge amount of choice.
Carol Hill
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