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When should I start worrying re: Portal approval? #259808
07/03/2021 08:25 AM
07/03/2021 08:25 AM
Joined: Jan 2001
Posts: 260
Tampa
G
Gypsyczar Offline OP
Traveler
Gypsyczar  Offline OP
Traveler
G
Joined: Jan 2001
Posts: 260
Tampa
I'm scheduled to fly to the BVI's ,on the fifth of July. We filled out the portal on Wednesday June 30th . No response from the portal yet the portal shows pending as of this morning. When should I get worried and start the phone calls and emails {if I can find them}? I'm sure that they work the applications by date of travel but between hurricane and portal this is not a stress free vacation!



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Re: When should I start worrying re: Portal approval? [Re: Gypsyczar] #259809
07/03/2021 08:29 AM
07/03/2021 08:29 AM
Joined: Apr 2002
Posts: 6,073
GA/NC
GeorgeC1 Offline
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GeorgeC1  Offline
Traveler
Joined: Apr 2002
Posts: 6,073
GA/NC
My experience is that when you filled out the portal has no relevance to approval. They work the applications based on your scheduled arrival time. Most seem to get approved the night before.
G

Re: When should I start worrying re: Portal approval? [Re: Gypsyczar] #259811
07/03/2021 08:49 AM
07/03/2021 08:49 AM
Joined: Sep 2010
Posts: 94
New York, NY, USA
P
pk5352 Offline
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pk5352  Offline
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P
Joined: Sep 2010
Posts: 94
New York, NY, USA
We went through portal process last week. Filled out on Friday for Monday travel. 2 families traveling together, 3 separate surnames. First approvals came through Saturday. Next batch came through Sunday AM. Last came through Sunday PM. They seemed to get approved by last name in batches. We were waiting for that last one with a bit of apprehension, but I sent a message to the WhatsApp number provided and received approval within 10 minutes. I found that to be a positive note in an otherwise burdensome process. Bottom line, I started contacting at the 24 hours to travel mark.

Separately, on our USVI approvals (traveling through STT). Received 1 approval (out of 7) almost immediately, then silence. I just resubmitted the other 6 on Sunday and approval was immediate.

Down here now, and the headache is worth it. Good luck!

Re: When should I start worrying re: Portal approval? [Re: Gypsyczar] #259815
07/03/2021 10:02 AM
07/03/2021 10:02 AM
Joined: Dec 2018
Posts: 985
Washington DC
B
bailau Offline
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bailau  Offline
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B
Joined: Dec 2018
Posts: 985
Washington DC
Facebook messenger or tag on BVI Alive facebook page

Lynette Harrigan @ lharrigan@bvitourism.com

Also Lynette's number 284.494.3134

Henrietta Alexander is halexander@gov.vg

Re: When should I start worrying re: Portal approval? [Re: Gypsyczar] #259816
07/03/2021 10:10 AM
07/03/2021 10:10 AM
Joined: Aug 2019
Posts: 18
N
Nate C Offline
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Nate C  Offline
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N
Joined: Aug 2019
Posts: 18
We submitted for a party of 2 at 6PM Tues 6/29 and arrived on the 4:30pm Native Son yesterday. I sent a message via WhatsApp around 10PM Thurs 7/1 and received approval around 12:30AM... which was a relief since we left for the airport just after 6AM. The entry process at the ferry dock took about 1hr15m and we were towards the front of line.

Re: When should I start worrying re: Portal approval? [Re: Gypsyczar] #259818
07/03/2021 10:39 AM
07/03/2021 10:39 AM
Joined: Jan 2001
Posts: 260
Tampa
G
Gypsyczar Offline OP
Traveler
Gypsyczar  Offline OP
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G
Joined: Jan 2001
Posts: 260
Tampa
Thanks all..... I'm trying to get on island time. Used to be so much easier. If I don't get approval by this PM I'll fire off some whatsapps tomorrow AM. If I can use the app????? Thanks for the email addys



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Re: When should I start worrying re: Portal approval? [Re: Gypsyczar] #259820
07/03/2021 11:18 AM
07/03/2021 11:18 AM
Joined: Dec 2018
Posts: 985
Washington DC
B
bailau Offline
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bailau  Offline
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B
Joined: Dec 2018
Posts: 985
Washington DC
I couldn't figure out WhatsApp so just emailed Lynette and she came through

Very glad to have that behind me....even for island time it is too stressful.


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