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Re: Do not rent a car from Hertz
[Re: Bigdaddy]
#294812
01/30/2023 09:24 AM
01/30/2023 09:24 AM
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Joined: Dec 2004
Posts: 5,088 Massachusetts
boucharda
Traveler
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Traveler
Joined: Dec 2004
Posts: 5,088
Massachusetts
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Sorry for your issues with Hertz. I returned a car yesterday and had zero issues with the rental experience both pick up and return. The car was in great shape and the employees were very friendly. I should add that this is my third rental with them and have had great vehicles every time.
Last edited by boucharda; 01/30/2023 09:26 AM.
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Re: Do not rent a car from Hertz
[Re: Bigdaddy]
#294819
01/30/2023 11:08 AM
01/30/2023 11:08 AM
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Joined: Mar 2001
Posts: 17,554 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,554
Ohio
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I had a less than desirable experience with them many years ago. I have gotten a quote from them each of my past 2 visits and they were off the charts expensive when compared to others. I know some on here have great experiences with service and pricing but I have not had the same. Not charging your card to cover for the 30 day clause would be a major concern.
J.D.
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Re: Do not rent a car from Hertz
[Re: RickandJulie]
#294837
01/30/2023 01:31 PM
01/30/2023 01:31 PM
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Joined: Mar 2007
Posts: 539 Sugar Land, Tx
IslandBoi
Traveler
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Traveler
Joined: Mar 2007
Posts: 539
Sugar Land, Tx
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We got a quote from Hertz SXM last year for our February 2022 trip. We reserved approximately 4 months in advance. A few weeks before we were to arrive, they sent me a revised confirmation with a MUCH higher price than what we had originally been quoted. When I reached out to them and asked about it, they said they no longer carried the class of car I reserved, and they would not honor my original quote. Needless to say, we cancelled. Will not use them again. same thing happened to us last dec21/jan22...booked months in advance with Hertz for 2 rental periods....then a couple weeks before arrival, received new confirmations but price went up by 2x on one, 3x on the other!!....contacted them and was able to get some additional discounts...ultimately kept one reservation but canceled the other and went with another company...this past dec/jan their quotes were crazy high, even with our "repeat customer" discount
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Re: Do not rent a car from Hertz
[Re: Bigdaddy]
#294838
01/30/2023 01:38 PM
01/30/2023 01:38 PM
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Joined: Apr 2001
Posts: 14,653 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,653
Brookfield, CT.
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Lesley Bruce really is the best, isn’t he?!
We rented from Hertz once years ago and once was enough. There are probably those who have had issues with every company on the island but I can honestly say we’ve NEVER had a problem with KennyS and we use him typically twice a year and have for ages.
We reserved a Corolla sized car with a hertz and when we arrived, they put us in a huge van saying it was all they had available. It wasn’t even a passenger van…… We believe in trying to get along so we accepted it and off we went. The full sized van was a pain.
A couple of days later we were on our way to an early morning boat trip and discovered we had a flat tire. Hired a cab to get to the boat trip and called Hertz telling them EXACTLY where their van was parked with all the details and that we’d be returning at a given late afternoon time and asked it be repaired by then. We got back and not only was it not repaired but a tire on the other side was now leaking as well. Not bad but you could clearly see it was leaking.
Called them one more time and they finally came out with our Corolla-sized car and took the van back. We went to their office where we had to argue with them not to charge us for the van rental price beyond the economy car we had reserved and then they wanted to charge us for the road call for the flat tires.
As I said, once was enough.
Last edited by pat; 01/30/2023 01:43 PM.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Do not rent a car from Hertz
[Re: Bigdaddy]
#294843
01/30/2023 02:50 PM
01/30/2023 02:50 PM
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Joined: Jan 2015
Posts: 38
Warden
Traveler
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Traveler
Joined: Jan 2015
Posts: 38
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Just wondering if Hertz is a sponsor of this site. I try to only use sponsors. Best
Warden
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Re: Do not rent a car from Hertz
[Re: Warden]
#294846
01/30/2023 03:00 PM
01/30/2023 03:00 PM
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Joined: Jun 2009
Posts: 4,894 Portland, OR
jazzgal
Traveler
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Traveler
Joined: Jun 2009
Posts: 4,894
Portland, OR
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Just wondering if Hertz is a sponsor of this site. I try to only use sponsors. Best SXM SponsorsThe sponsors are listed at the top of this page and are easy to see.
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Re: Do not rent a car from Hertz
[Re: Warden]
#294847
01/30/2023 03:01 PM
01/30/2023 03:01 PM
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Joined: Mar 2020
Posts: 828 Ontario Canada
Whale Tail
Traveler
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Traveler
Joined: Mar 2020
Posts: 828
Ontario Canada
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Just wondering if Hertz is a sponsor of this site. I try to only use sponsors. Best No they are not. Click on the sponsor link on the top of the page to see the list of sponsors. There are 3 car rental sponsors.
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