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Mobile Passport Control (MPC) #314425
02/28/2024 06:05 AM
02/28/2024 06:05 AM
Joined: Jun 2003
Posts: 298
Upstate, NY
Mikel Offline OP
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Mikel  Offline OP
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I'm getting ready to return home on Friday and received the usual form from AA for contact information. Included in the email was a plug for using Mobile Passport Control (MPC). My question is: is there an added benefit to using this when I already have Global Entry? I would think not, but would welcome thoughts from someone who has used it.

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Re: Mobile Passport Control (MPC) [Re: Mikel] #314426
02/28/2024 07:58 AM
02/28/2024 07:58 AM
Joined: Sep 2000
Posts: 4,676
Newtown, CT
kim Offline
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kim  Offline
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Not really but it’s a good backup up of GE is busy

Re: Mobile Passport Control (MPC) [Re: Mikel] #314430
02/28/2024 08:42 AM
02/28/2024 08:42 AM
Joined: May 2007
Posts: 788
East Texas
Jaybird Online content
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Jaybird  Online Content
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Sorry if this is old news but GE has an app that allows you to take a selfie and avoid the GE kiosks.

Re: Mobile Passport Control (MPC) [Re: Mikel] #314436
02/28/2024 08:59 AM
02/28/2024 08:59 AM
Joined: Sep 2000
Posts: 4,676
Newtown, CT
kim Offline
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kim  Offline
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Newtown, CT
News to me. Where does one find this app??

Edit:
Is this the app?

Attached Files IMG_4312.jpeg
Last edited by kim; 02/28/2024 09:02 AM.
Re: Mobile Passport Control (MPC) [Re: Mikel] #314439
02/28/2024 09:14 AM
02/28/2024 09:14 AM
Joined: Jun 2014
Posts: 214
pburke40 Online content
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I have tried to use MPC three times in CLT and each time it was closed. Frustrating!

Re: Mobile Passport Control (MPC) [Re: kim] #314441
02/28/2024 09:27 AM
02/28/2024 09:27 AM
Joined: Mar 2001
Posts: 17,502
Ohio
ruralcarrier Offline
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J.D.
Re: Mobile Passport Control (MPC) [Re: kim] #314447
02/28/2024 10:04 AM
02/28/2024 10:04 AM
Joined: May 2007
Posts: 788
East Texas
Jaybird Online content
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Jaybird  Online Content
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Originally Posted by kim
News to me. Where does one find this app??

Edit:
Is this the app?


No, JD's post above is the GE app. I got it in the App Store for my iPhone. I assume ti its available for android devises also.

Re: Mobile Passport Control (MPC) [Re: Jaybird] #314450
02/28/2024 10:17 AM
02/28/2024 10:17 AM
Joined: Sep 2000
Posts: 4,676
Newtown, CT
kim Offline
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kim  Offline
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Thanks and thank you JD. Strange JFK isn’t included in the app! Bummer!!

Re: Mobile Passport Control (MPC) [Re: Mikel] #314452
02/28/2024 10:27 AM
02/28/2024 10:27 AM
Joined: Mar 2004
Posts: 4,299
Vancouver, WA
Todd Offline
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Has anybody used either of these options? We have friends that have Pre Check but don't have GE and they will be coming back from SXM through Miami mid March. Is one better than the other?

MJ and I have GE, works well for us. We also have Clear which for all of you connecting through MIA inbound from SXM if you drop off your bags after Clearing and instead of getting in the line right by the luggage drop leave the airport and not too far is a Clear station with Pre Check as well, a bit of walking but we have saved a lot of time doing that route especially with a short connection time. It feels weird at first leaving to go up to the regular check in lines but have done it twice now.
T


I prefer the Isle seat
Re: Mobile Passport Control (MPC) [Re: Mikel] #314455
02/28/2024 10:43 AM
02/28/2024 10:43 AM
Joined: Feb 2011
Posts: 219
Virginia Beach, VA USA
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We foolishly did not sign up for the MPC app in time. At Charlotte last friday, the MPC line was 5 to 10 minutes , the non MPC line, which were stuck in, was around an hour. I would definitely use the MCP app, I believe it is free, and at worst you don't use it. We came within a few minutes of missing our connecting flight since we didn't use the app.

Re: Mobile Passport Control (MPC) [Re: Mikel] #314460
02/28/2024 12:55 PM
02/28/2024 12:55 PM
Joined: Mar 2007
Posts: 539
Sugar Land, Tx
I
IslandBoi Offline
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Sugar Land, Tx
although we've had (and still have) GE for years, for the past several years we've chosen to use MPC instead...we've found it actually gets us through immigration faster


[Linked Image]
Re: Mobile Passport Control (MPC) [Re: IslandBoi] #314463
02/28/2024 01:46 PM
02/28/2024 01:46 PM
Joined: Mar 2004
Posts: 4,299
Vancouver, WA
Todd Offline
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How does it work? Guessing - Download app, set up in app, then when you are entering the country do you go through the Global Entry line and if so do you then use the Kiosk or is there another line for MPC? This would be needed in Miami. I would like to be able to explain it to our friends.


I prefer the Isle seat
Re: Mobile Passport Control (MPC) [Re: Todd] #314465
02/28/2024 02:21 PM
02/28/2024 02:21 PM
Joined: Mar 2007
Posts: 539
Sugar Land, Tx
I
IslandBoi Offline
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download and set up app ahead of time...then when we touch down in the US and get internet access, my wife will use the app to take each of our photos and i believe answer a couple of questions...then when we deboard we head to the MPC line, which is usually near GE, but often substantially shorter...no need to stop at any kiosk...we've used it in MIA quite a few times


[Linked Image]
Re: Mobile Passport Control (MPC) [Re: IslandBoi] #314466
02/28/2024 03:00 PM
02/28/2024 03:00 PM
Joined: Mar 2004
Posts: 4,299
Vancouver, WA
Todd Offline
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I very much appreciate that simple explanation. Passed it on.

11 days until on island!


I prefer the Isle seat
Re: Mobile Passport Control (MPC) [Re: Todd] #314468
02/28/2024 03:18 PM
02/28/2024 03:18 PM
Joined: Mar 2007
Posts: 539
Sugar Land, Tx
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IslandBoi Offline
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Sugar Land, Tx
more info from my wife: you're supposed to submit your data via the app at least 20 minutes before going through immigration, but can do it as much as 4 hours early before the submittal expires...my wife waits until we touch down before submitting and we've never had a problem, even when we're first peops off the plane

although i'm actually the techy, my wife does the bureaucracy stuff so she's the one that handles this


[Linked Image]
Re: Mobile Passport Control (MPC) [Re: Mikel] #314470
02/28/2024 03:42 PM
02/28/2024 03:42 PM
Joined: Apr 2008
Posts: 2,936
Connecticut
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We have our information and pictures saved on the app.
We find you can not submit until you are on the ground close to location.

No lines in NY, just follow the MPC sign to the booth.
Usually quicker than GE.

Re: Mobile Passport Control (MPC) [Re: Mikel] #314528
02/29/2024 01:20 PM
02/29/2024 01:20 PM
Joined: Jun 2003
Posts: 298
Upstate, NY
Mikel Offline OP
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Mikel  Offline OP
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So I did put both apps on my phone, but in doing some research on them, you can't submit one on MPC and a second on GE as it supposedly messes up the system.

I will just submit on the MPC app when I touch down and then when I get to Immigration, will decide whether to go through the MPC line or go through the kiosk process with GE. I don't really want to deal with taking selfies, which the GE app requires.

Re: Mobile Passport Control (MPC) [Re: Todd] #314913
03/05/2024 11:19 PM
03/05/2024 11:19 PM
Joined: Sep 2006
Posts: 48
New York
PHLarry Offline
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Just connected thru Miami on AA Saturday on our return from SXM. Have Global Entry but used the MPC app. Set up MPC info beforehand, photos submitted once we landed in MIA. ~5 minutes thru the MPC line. Very fast and easy. Departure chaos in SXM terminal was another story.....

Re: Mobile Passport Control (MPC) [Re: PHLarry] #314931
03/06/2024 10:11 AM
03/06/2024 10:11 AM
Joined: Aug 2000
Posts: 82,610
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Larry--so what happened on departure from SXM? I thought that was working a little better.


Carol Hill
Re: Mobile Passport Control (MPC) [Re: Carol_Hill] #314934
03/06/2024 10:57 AM
03/06/2024 10:57 AM
Joined: Mar 2001
Posts: 17,502
Ohio
ruralcarrier Offline
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Ohio

Like with everything else with the airport, it still seems to be hit or miss on both ends.


J.D.
Re: Mobile Passport Control (MPC) [Re: Mikel] #314972
03/07/2024 06:46 AM
03/07/2024 06:46 AM
Joined: Jun 2003
Posts: 298
Upstate, NY
Mikel Offline OP
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If you are downstairs, it is quite chaotic. No one can really hear the announcements so they all crowd around the counter. The agents still call by group number, but that just gets you on the bus faster. Getting off and in line to go up the stairs (yes, we used stairs, no ramp both Friday and Saturday) is first come, first served.

Re: Mobile Passport Control (MPC) [Re: Mikel] #314985
03/07/2024 10:04 AM
03/07/2024 10:04 AM
Joined: Aug 2000
Posts: 82,610
Central Florida!
Carol_Hill Offline
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Mikel--was that AA to Miami? No ramp even?????? What the hey! Why aren't they using the jetways??


Carol Hill
Re: Mobile Passport Control (MPC) [Re: Carol_Hill] #314992
03/07/2024 11:52 AM
03/07/2024 11:52 AM
Joined: Jun 2009
Posts: 4,867
Portland, OR
jazzgal Offline
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Jetways are for second level. AA leaves from ground level.


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Re: Mobile Passport Control (MPC) [Re: jazzgal] #314994
03/07/2024 12:42 PM
03/07/2024 12:42 PM
Joined: Aug 2000
Posts: 82,610
Central Florida!
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Linda--So NO AA planes use jetways??


Carol Hill
Re: Mobile Passport Control (MPC) [Re: Mikel] #315006
03/07/2024 02:13 PM
03/07/2024 02:13 PM
Joined: Nov 2006
Posts: 420
Beverly MA (Boston's North Sho...
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Beverly MA (Boston's North Sho...
Does Mobile Passport also contain Pre-check like GE? Does it cost? Does a 3rd party have access to all your personal information?

Re: Mobile Passport Control (MPC) [Re: Mikel] #315022
03/07/2024 04:10 PM
03/07/2024 04:10 PM
Joined: Sep 2008
Posts: 827
ME
singbeach Offline
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Can anyone use MPC? We have TSA but not GE. Must we have GE to use MPC?

Re: Mobile Passport Control (MPC) [Re: singbeach] #315027
03/07/2024 04:24 PM
03/07/2024 04:24 PM
Joined: Jun 2016
Posts: 201
East Tennessee
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You do not have to have GE to use MPC.

Re: Mobile Passport Control (MPC) [Re: Carol_Hill] #315039
03/07/2024 06:47 PM
03/07/2024 06:47 PM
Joined: Sep 2006
Posts: 48
New York
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We were on AA 1008 this past Saturday with ~3:30 departure. Arrived ~2 hours prior to departure. Thru security and passport control quickly <10 minutes.

Originally assigned to gate A2, with a jetbridge. Issues with the prior AA Philadelphia flight and reassigned downstairs to B gates. Packed down there with 3-4 other flights for ~45 minutes. Then we were moved back upstairs to the C gates. Down another set of stairs and bussed midfield to board via air stairs / ramp. Certainly a challenge for folks with mobility issues.

Left ~90 minutes late.

Re: Mobile Passport Control (MPC) [Re: timnboston] #315041
03/07/2024 06:51 PM
03/07/2024 06:51 PM
Joined: Sep 2006
Posts: 48
New York
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No charge for MPC. Still need to purchase TDA Pre or GE. Where the data goes.........

Re: Mobile Passport Control (MPC) [Re: Carol_Hill] #315043
03/07/2024 07:28 PM
03/07/2024 07:28 PM
Joined: Jan 2018
Posts: 385
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Uksimonusa Offline
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Some American use the jetways, in December with were an A gate, so used a jetway, in February we were a B gate so used the bus

Re: Mobile Passport Control (MPC) [Re: Carol_Hill] #315051
03/07/2024 08:17 PM
03/07/2024 08:17 PM
Joined: Jun 2009
Posts: 4,867
Portland, OR
jazzgal Offline
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Originally Posted by Carol_Hill
Linda--So NO AA planes use jetways??


No idea about *all* AA flights. I just know that the ones departing from downstairs do not use jetways.


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Re: Mobile Passport Control (MPC) [Re: jazzgal] #315054
03/07/2024 08:25 PM
03/07/2024 08:25 PM
Joined: Aug 2000
Posts: 82,610
Central Florida!
Carol_Hill Offline
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Well, yes, downstairs there are no jetways, for sure.


Carol Hill
Re: Mobile Passport Control (MPC) [Re: Mikel] #315077
03/08/2024 06:24 AM
03/08/2024 06:24 AM
Joined: Jun 2003
Posts: 298
Upstate, NY
Mikel Offline OP
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Carol, my flight was to Charlotte.

Re: Mobile Passport Control (MPC) [Re: Mikel] #315093
03/08/2024 10:04 AM
03/08/2024 10:04 AM
Joined: Aug 2000
Posts: 82,610
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Mikel--Ok thanks


Carol Hill

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