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#335426 05/29/2025 05:56 PM
Joined: Jan 2025
Posts: 8
Likes: 2
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Traveler
OP Offline
Traveler
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Joined: Jan 2025
Posts: 8
Likes: 2
We're arriving on Monday, and I set up a rental car months ago and haven't heard from them in the past 2 months. I've emailed them the confirmation number to make sure everything is good to go, and they haven't responded. Should I cancel it and set up another? Should I wait till I get there and if they're not waiting for us as they said they would just go to a counter and rent one on the spot?

1 member likes this: Kennys
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Joined: Dec 2008
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EdB Offline
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Joined: Dec 2008
Posts: 3,345
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not sure who you rented from, but if they confirmed, they usually are there to pick u up.
we have been renting from our guy for twenty years, and dont think i have ever gotten a followup email after i reserved and confirmed.

Joined: Jun 2009
Posts: 5,222
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Traveler
Offline
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Joined: Jun 2009
Posts: 5,222
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Have you checked your junk folder? If nothing is there, why don't you try CALLING them?

Joined: Sep 2000
Posts: 4,879
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kim Offline
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Joined: Sep 2000
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Can you name the agency. Some do follow up with confirmation info and then right before arrival do follow ups. Others don’t

Joined: Nov 2010
Posts: 229
W
Traveler
Offline
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W
Joined: Nov 2010
Posts: 229
Call them?


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