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US AIR #34238
01/15/2015 10:34 AM
01/15/2015 10:34 AM
Joined: Jun 2011
Posts: 21
D
dls810 Offline OP
Traveler
dls810  Offline OP
Traveler
D
Joined: Jun 2011
Posts: 21
We had to cancel our flight to St. Martin. We had purchased non-refundable tickets from US.Air. I e-mailed Customer Service and requested a refund. They called yesterday and advised us that they were refunding our money and thanked us for being a long standing customer.

SXM Sponsors
Re: US AIR [Re: dls810] #34239
01/15/2015 10:39 AM
01/15/2015 10:39 AM
Joined: Aug 2000
Posts: 82,979
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,979
Central Florida!
Wow, surprised they did that. Thanks for posting a good customer service comment!


Carol Hill
Re: US AIR [Re: dls810] #34240
01/15/2015 11:31 AM
01/15/2015 11:31 AM
Joined: Mar 2001
Posts: 17,559
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 17,559
Ohio
Good deal for you. Hope all is well.


J.D.
Re: US AIR [Re: ruralcarrier] #34241
01/15/2015 02:11 PM
01/15/2015 02:11 PM
Joined: Jan 2007
Posts: 1,614
originally Long Island, NY/now...
irish1223 Offline
Traveler
irish1223  Offline
Traveler
Joined: Jan 2007
Posts: 1,614
originally Long Island, NY/now...
Good to hear. It's about time the airlines gave us a few breaks. Sorry about your trip.


Robin & Ed

One’s destination is never a place, but a new way of seeing things. - Henry Miller

Re: US AIR [Re: irish1223] #34242
01/15/2015 04:08 PM
01/15/2015 04:08 PM
Joined: Feb 2006
Posts: 686
Albany, New York
W
WWII Offline
Traveler
WWII  Offline
Traveler
W
Joined: Feb 2006
Posts: 686
Albany, New York
Just got a notice that there are no more foreign transaction fees on my usairways VISA card.

Re: US AIR [Re: WWII] #34243
01/15/2015 09:59 PM
01/15/2015 09:59 PM
Joined: Jul 2003
Posts: 2,000
North Kingstown, Rhode Island
RI Bob C Offline
Traveler
RI Bob C  Offline
Traveler
Joined: Jul 2003
Posts: 2,000
North Kingstown, Rhode Island
We received a notice that our US Air Visa card is to be replaced by a Mastercard.

Re: US AIR [Re: RI Bob C] #34244
01/16/2015 01:23 AM
01/16/2015 01:23 AM
Joined: Feb 2006
Posts: 686
Albany, New York
W
WWII Offline
Traveler
WWII  Offline
Traveler
W
Joined: Feb 2006
Posts: 686
Albany, New York
Oops, mine is a MC.


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