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VI Airlink #37158
01/30/2015 09:42 AM
01/30/2015 09:42 AM
Joined: Sep 2006
Posts: 5,678
An island state of mind
tradewinds Offline OP
Traveler
tradewinds  Offline OP
Traveler
Joined: Sep 2006
Posts: 5,678
An island state of mind
Just saw a post on FB that someone booked online with VI Airlink for a flight from Tortola to Anegada and didn't notice that the fares are posted in GBP. They ended up paying $338 for the 15-min flight instead of the usual $99.
She said VI Airlink won't refund the difference and told her to call to book a flight next time.

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Re: VI Airlink [Re: tradewinds] #37159
01/30/2015 10:10 AM
01/30/2015 10:10 AM
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
JasonHelmbrecht Offline
Traveler
JasonHelmbrecht  Offline
Traveler
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
That's very weird. I've noticed that online site behaves oddly in the past and never trusted it enough to book that way. Calling is good advice!


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: VI Airlink [Re: JasonHelmbrecht] #37160
01/30/2015 10:18 AM
01/30/2015 10:18 AM
Joined: Sep 2006
Posts: 5,678
An island state of mind
tradewinds Offline OP
Traveler
tradewinds  Offline OP
Traveler
Joined: Sep 2006
Posts: 5,678
An island state of mind
I looked at it and it does say fares are quoted in GBP, but it's not very noticeable or expected.

Re: VI Airlink [Re: JasonHelmbrecht] #37161
01/30/2015 10:19 AM
01/30/2015 10:19 AM
Joined: Feb 2001
Posts: 4,214
Toledo, OH, USA
Orange_Burst Offline
Traveler
Orange_Burst  Offline
Traveler
Joined: Feb 2001
Posts: 4,214
Toledo, OH, USA
If they used a credit card, they might be able to dispute the charge with them.


Colleen

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Re: VI Airlink [Re: Orange_Burst] #37162
01/30/2015 01:21 PM
01/30/2015 01:21 PM
Joined: Dec 2005
Posts: 10,213
GJ, CO S/V Long Overdue
sail2wind Offline
Traveler
sail2wind  Offline
Traveler
Joined: Dec 2005
Posts: 10,213
GJ, CO S/V Long Overdue
what is to dispute? not reading what you signed?

Re: VI Airlink [Re: sail2wind] #37163
01/30/2015 01:34 PM
01/30/2015 01:34 PM
Joined: Mar 2008
Posts: 8,530
Ya never know...
HillsideView Offline
Traveler
HillsideView  Offline
Traveler
Joined: Mar 2008
Posts: 8,530
Ya never know...
I saw that post too. Last year I went to book them to Anegada, knew it was $99 RT, tried the website and when the numbers didn't jive, I picked up the phone and called. I did notice pretty quick that it was quoting GBP and looked for some sort of method to change it to USD. Not there. Why that person went ahead and booked and added cc info I can't understand.I also can't understand why the website is the way it is. As with anything in the BVI, it is always best to call. Technology just ain't their thing.


My foot fits right into my shoe and my shoe will fit right into your...
Re: VI Airlink [Re: HillsideView] #37164
01/30/2015 03:15 PM
01/30/2015 03:15 PM
Joined: Feb 2008
Posts: 826
Tortola, BVI
L
LianeLeTendre Offline
Traveler
LianeLeTendre  Offline
Traveler
L
Joined: Feb 2008
Posts: 826
Tortola, BVI
Wow … I have never heard of such a high rate to fly to Anegada! That's really, really ridiculous and I should think a rather black eye for VI Airlink as well.

Can you provide a link to the Facebook page?

Re: VI Airlink [Re: LianeLeTendre] #37165
01/30/2015 03:18 PM
01/30/2015 03:18 PM
Joined: Sep 2006
Posts: 5,678
An island state of mind
tradewinds Offline OP
Traveler
tradewinds  Offline OP
Traveler
Joined: Sep 2006
Posts: 5,678
An island state of mind
It's on the BVI Community Board.

Re: VI Airlink [Re: tradewinds] #37166
01/30/2015 03:32 PM
01/30/2015 03:32 PM
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
JasonHelmbrecht Offline
Traveler
JasonHelmbrecht  Offline
Traveler
Joined: Nov 2000
Posts: 3,359
Cane Garden Bay, Tortola
I think the standard charter rate is $400 each way so it could have been worse.


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: VI Airlink [Re: JasonHelmbrecht] #37167
02/02/2015 12:13 PM
02/02/2015 12:13 PM
Joined: Nov 2006
Posts: 53
B
bons Offline
Traveler
bons  Offline
Traveler
B
Joined: Nov 2006
Posts: 53
We are in the process of making reservations with VI airline now.
Guess I will make sure to call and have an email confirmation! Anyone know what they allow in weight for luggage? thanks!

Re: VI Airlink [Re: bons] #37168
02/02/2015 11:31 PM
02/02/2015 11:31 PM
Joined: Mar 2009
Posts: 1,318
MD, USA
Dirichlet Offline
Traveler
Dirichlet  Offline
Traveler
Joined: Mar 2009
Posts: 1,318
MD, USA
I dealt with them (VI Airlink) for our flights (round trip from SJU->EIS) over the NYE period and couldn't have been happier. Just my $02


... DIF all the time...
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