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#75785
11/20/2015 03:41 PM
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Joined: Sep 2012
Posts: 138
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Posts: 138 |
Heads up on this one. Our points were just put back in our accts..
Dear Rick Cashbaugh,
Please be advised that the BEST WESTEN PLUS Emerald Beach Resort in Saint Thomas, Virgin Islands where you have a reservation(s) is no longer a “Best Western” hotel.
As the agreement for your reservation(s) is between you and the hotel, and not Best Western International, your reservation(s) should still be honored at the hotel. Please contact the hotel directly if you have any specific questions regarding your reservation.
If you have any questions regarding this email, please contact 1-800-528-1238 or email [email]custserv@cs.bestwestern.com.[/email]
And now we have no reservation for last night out.Pretty stinky I say..
the smaller the poop, the better the pet
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Joined: Oct 2008
Posts: 5,861
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Did you contact the "new" hotel? This same thing happened with Best Western Caribe Beach and I think people ended up okay....
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Joined: Sep 2012
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Don't know who the "New" owner is yet..Call the old # with fingers crossed I guess..
the smaller the poop, the better the pet
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Joined: Sep 2006
Posts: 5,680
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Here's a contact email address from their web site: reservations@emeraldbeach.com
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Joined: Sep 2012
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Thanks, Sent an email and will see whats up..
the smaller the poop, the better the pet
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Joined: Sep 2012
Posts: 138
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Checked their site and they are not taking reservations past jan. 14 2016..Called as well and confirmed no more Best Western booked with points being excepted..
What was avail was 2 bills a nt.
the smaller the poop, the better the pet
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Joined: Feb 2009
Posts: 1,069
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Joined: Jun 2004
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Good to know. Thanks!
We almost always stay there when chartering out of CYOA.
It's just so darned close to the Airport and the Base.
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Joined: Sep 2012
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Yeah. Quite the kick in the crotch. So I guess i'll be looking for a 1 nt.stay on STT somewhere. Got Marriott pts. but don't wanna waste them on Frenchman's. Any other suggestions for last nt. Or is this another forum? Carol?
the smaller the poop, the better the pet
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Joined: Oct 2008
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It really all depends on what you want - we stayed at Island Beachcomber. Definitely not luxury for $119/night but the beach bar has GREAT food, drinks, and service. That more than made up for the room - and we got the "ocean front" which was very enjoyable....
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Joined: Oct 2008
Posts: 5,861
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Oh - and you can walk to the airport - it's a tiny bit of a schlepp, but certainly do-able....
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Joined: Aug 2000
Posts: 83,787 Likes: 1
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Yes, it is really a USVI question...
Carol Hill
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Joined: Sep 2012
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the smaller the poop, the better the pet
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Joined: May 2002
Posts: 17,114
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Stayed there last week..nice room..nice bar..terrible breakfast..messed up orders and the greasiest egg and cheese sandwich I have ever had! The icing on top of the 7% Gov tax and 10% service charge was a $1 "Hotel Fund"charge I was asked to pay..they could not explain where it went as I thought the Gov tax covered it..I was tempted to pay it with my credit card!!
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Joined: Oct 2009
Posts: 1,724
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Malcolm, if this is the one across from the airport, better off not to use a credit card. In March, my family went there for lunch while they waited for my plane to arrive. Within a couple hours, they got a call from the bank that their credit card had been used in Europe.
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Joined: Sep 2006
Posts: 5,680
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Posts: 5,680 |
The Carib Beach was the one across from the airport, however, a member here posted that they stayed at the Emerald Beach and received a phone call at 2am saying it was the hotel manager and needed their credit card number.
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Joined: Feb 2002
Posts: 3,618
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tradewinds said:
The Carib Beach was the one across from the airport, however, a member here posted that they stayed at the Emerald Beach and received a phone call at 2am saying it was the hotel manager and needed their credit card number. That was me. Happened back in 2014.
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