So, I have to admit, I haven't always had totally warm fuzzies towards JB and they were still my second favorite airline servicing St. Maarten after AA.
That was before I called them just now about two trips I had scheduled to the island. In a matter of fifteen minutes, both trips were cancelled, all monies refunded to my credit cards, and no cancellation fees were charged and best of all, they returned my JB points to my account with no fees associated. The points are already in my bank.
And on top of that, and this is the really exceptional part to me, while we were waiting to get it all done, the reservation specialist I was dealing with told me they sent an empty plane down this morning with water and supplies for the island ~ and ~ they airlifted 100 people back to NYAT NO CHARGE. They called it humanitarian aid.
Needless to say, I now have a new favorite and best airline to use whenever and wherever possible.
"Always keep your words soft and sweet, just in case you have to eat