I usually just stop in when I am in SXM and pay my bill. For whatever reason, I don't get the maintenance fee bill very often, so I got in the habit of stopping in. For this special assessment, I thought they gave you the choice of paying once, or putting it into 4 installments. I also thought the letter we received from Bob Stiffelman was very strong in the wording of selling people's units if the fees are not up to date. I agree, they are slow or unwilling to respond to phone calls and emails.