At one time AA ruled the Caribbean flights to everywhere and good flights and times , since all the buyout and mergers they have gone down in quality and flights . We used to only use AA for all our trips over 40 years , we can no longer get to SXM on the same day in November and in hi season you have to leave at 6 am and get there at 9 pm about a 8 hour lay over the same for any flight to Mexico . They have lost us a customers we would only use them as a last resort , and never to fly out of the country coming back through Miami that is the Pits .
I know they are looking at the bottom line when the merge they see all of the others companies customers and they later wonder where they have gone answere to better service , route , price is a reason but service and route times are more important . I wish AA get there head out of there [censored] they were a good airline at one time .