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Re: AA changes it's story
[Re: candj]
#146354
10/13/2017 07:43 PM
10/13/2017 07:43 PM
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Joined: Apr 2001
Posts: 14,654 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,654
Brookfield, CT.
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With all the many policy changes throughout this debacle, the chances are, if you call back in a couple of days and speak to another CSR you’ll get another completely different answer. Or at least that’s what happened to us.
I finally used the email option on their website, provided all the details and had the response I had hoped for the following morning and the funds were credited back within about a week. It’s the first time I’ve ever had a positive result from their email link but I was happy the posters here reminded me of it. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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