While I agree with your assessment of thinking twice before booking AA, and I was significantly impacted for a Nov. trip with a major schedule change, don't lose sight of the fact that most of the country has 1 or perhaps 2 choices when it comes to air for SXM. My options are Delta or AA unless I want to drive 4+ hours, pay for parking and likely 1-2 nights in a hotel to get Jet Blue. And, by the time I would make that drive and all associated with it, I am no $$ ahead of just flying Delta or AA from my closest airport.

Yes, AA has some serious problems but unless one is near the major NYC area airports, there are not a lot of choices for the majority of the travelers.

BTW, Jet Blue has had their share of issues of late and they are not at all the darling they were once perceived to be.

I do not think all the consolidation in the airline industry has been positive for the traveler and it does not appear to be working all that well for some of the carriers.