One leg of our April trip was on one of these ill-fated planes. A quick phone call and AA changed us to a different flight without any issue at all and actually put us on a more convenient routing through our regional airport as opposed to having to fly out of NY. And the best part - they couldn’t have been any nicer or more helpful!
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat
them."
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