Originally Posted by SXMScubaman
Airlines and island aren't making it easy to make reservations with confidence.

That is for sure.

One thing I will say. The Delta agents I have dealt with have been very courteous and did exactly what they said they were going to do. While I received no email notification of the cancellation (it may have been too soon for the email to have gone out), I did receive an email with the full refund amount stated, including the $130 that had been credited as an e-credit due to the fare dropping previously. This email came within minutes of speaking to an agent in the Delta Refund Dept.

It now appears Delta has added some flights back around our chosen dates but at substantially higher fares and/or an overnight connection. It looks like they have made an equipment change as well, going from a 737 to a 757 for weekday travel. I am sure things will continue to change but they are not making it easy for people who want to travel to SXM.


J.D.