I feel your pain. We had a similar situation with a Jet Blue Trip a year or two back. We had a late departure scheduled from SXM so we checked in allowing for that. Check-in was quick and then we waited. And waited. And waited some more until they announced there was a change in plans and our plane would arrive soon but instead of the n/s to JFK we had been rerouted through PR and at that point they had no clue when we would finally arrive in Ny.

As it turned out, PR was not prepared to handle our flight for C&I and in the end, instead of getting to JFK for a 7:30 arrival we finally got there at 2 a.m. but JB did compensate us for the inconvenience - a whopping big $100.00 credit to our travel banks.

Sadly. This stuff can and does happen often and to all the airlines so I guess it’s just a small part of the emotional investment we pay to travel these days.