I have made no secret of the fact that wheelchair service in Miami, arriving from SXM, has been the absolute PITS in the past. As I noted yesterday, this time, it was EXCELLENT.

There was actually a wheelchair porter there on the jetway when we arrived. She took us all the way through immigration, baggage claim and delivered us outside by the departures area, to meet our Park & Fly guy. We basically almost never stopped moving until we exited the terminal, except for being the third person in the special wheelchair line. I did not pay attention to the lady's name, but she was wonderful, very considerate and caring. I just sent AA a note regarding the same, and hoping they will be able to track her down from my information and commend her for her good work! handshake


Carol Hill