Lesley Bruce really is the best, isn’t he?!

We rented from Hertz once years ago and once was enough. There are probably those who have had issues with every company on the island but I can honestly say we’ve NEVER had a problem with KennyS and we use him typically twice a year and have for ages.

We reserved a Corolla sized car with a hertz and when we arrived, they put us in a huge van saying it was all they had available. It wasn’t even a passenger van…… We believe in trying to get along so we accepted it and off we went. The full sized van was a pain.

A couple of days later we were on our way to an early morning boat trip and discovered we had a flat tire. Hired a cab to get to the boat trip and called Hertz telling them EXACTLY where their van was parked with all the details and that we’d be returning at a given late afternoon time and asked it be repaired by then. We got back and not only was it not repaired but a tire on the other side was now leaking as well. Not bad but you could clearly see it was leaking.

Called them one more time and they finally came out with our Corolla-sized car and took the van back. We went to their office where we had to argue with them not to charge us for the van rental price beyond the economy car we had reserved and then they wanted to charge us for the road call for the flat tires.

As I said, once was enough.

Last edited by pat; 01/30/2023 01:43 PM.

Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."