I've been staying at this resort for 10 years and there is no way this is true. Rats running all over the place? Give me a break. Jumping from the bar to the pool? I don't think so. We had our electricity go out in our unit one night. Just ours. every time the breaker box was reset it would last 5 minutes. We were in the middle of cooking dinner. Not only did they help us pack up our belongings and move is to the new villa but the gave us a voucher to get dinner at the stone restaurant to replace our ruined dinner..there were 5 of us so it wasn't cheap. They've come along way since I started staying there years ago. Their employees have always been wonderful---well not always but noticed a HUGE improvement when I went twice last year. Shame on the newspaper for publishing that.