oceanbreeze,

Many of the car rental agencies have agreements and arrangements with other agencies so that in the rare situation where they end up overbooked or short cars due to damaged vehicles, breakdowns or people extending their trips last minute, they can still service their regular clients rather than turn them away. That's called good business in my book.

AAA is not the agency we deal with, nor is his alliance partner, but he is a man who has been running his business for a long time and with a very good reputation with most on this forum who use him and I'm certain the OPs problems will be resolved rapidly, and if I'm reading the OPs posts correctly, they may not even have anything to do with these businesses.

We used to have similar problems with our Citicards when we vacationed on the island, but after the third time it happened to us, and while Citi never admitted it, we felt it had something to do with internal fraud at Citi, though we may have been wrong about that. It was a pain in the neck at the time, but in the overall scheme of things, not a big deal, at least not for us though it sure seemed as though it was then. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />