To clarify, I rented through Alain Triple A but the car was provided by Travel Rent A Car. They are located in the same building as Alain, but next door. Travel Rent A Car did all the paper work with the credit card. The charges did not occur on SXM, but back on the mainland. I did notify the credit card company of my travel plans, so they knew where to expect charges. I have also rented with Alain before and never had a problem.