First of all - thank you for bringing this issue to our attention. Your post prompted me to check our American Airlines reservation for our November 30 return from SXM to Alaska. Needless to say, this is a rather lenthy and complex itinerary. Long story short, I found that we had been rescheduled for different flights all the way, including less than 1 1/2 hours to clear customs and connect in Miami, and arriving in Phoenix almost two hours AFTER our connecting flight to Alaska was scheduled to leave Phoenix! I had a stressful night's sleep that was followed by a phone call to American's international travel desk this morning. They couldn't have been nicer, and we now have a schedule that I consider superior to what we started with. Note: this was for two, full-fare first class tickets; your results may differ. Also, the American Airlines agent warned me that we can probably expect at least one more schedule change between now and then, but it shouldn't be significant.

Last edited by Alaskan; 07/19/2015 10:14 PM.