I sympathize with the bad experiences going through SJU.....but we've had an overall decent experience using that airport. It ain't perfect by any stretch, but in general it has worked for us. Used to fly AA out of Hartford to SJU and then onward, these days it's JB non stop to SJU and then onward. EIS always runs way more $ than STT. I also have never left anything of any value in my checked stuff. That goes for any airport....had way too many friends in their younger days that worked for airlines and heard the horror stories.