It was very easy booking through Jim - and, yes, we've noticed quite a difference between the "nice" & "not so nice" units. Especially in the décor; I remember one Studio that had a painting so ugly, we took it down until we left. The Club requires certain essentials, the décor is left mostly to the owners. For those unaware, you pay nothing extra for Jim's service (you even get 2 extra free drinks). We were very happy with the room and the service.