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Re: orbitz Problem........
[Re: bigbobthib]
#101005
06/20/2016 05:10 PM
06/20/2016 05:10 PM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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Sadly, this is why it is best to deal directly with the airline and not a 3rd party.
J.D.
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Re: orbitz Problem........
[Re: sail2wind]
#101007
06/20/2016 06:13 PM
06/20/2016 06:13 PM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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sail2wind said: you didn't print the confirmation? Personally, I always print my confirmation and always deal direct with the airline.
J.D.
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Re: orbitz Problem........
[Re: ruralcarrier]
#101008
06/20/2016 06:23 PM
06/20/2016 06:23 PM
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Joined: Apr 2001
Posts: 14,677 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,677
Brookfield, CT.
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ruralcarrier said:sail2wind said: you didn't print the confirmation? Personally, I always print my confirmation and always deal direct with the airline. Likewise for us. Two or three times a few years ago I checked prices with Travelocity and Orbitz but the one time it was less than dealing directly with my preferred carrier the difference was so minimal it didn't seem worth the effort. I also like the idea of dealing directly with the carrier without a middle man. If there is a problem I know exactly who to go to rather than getting any kind of a run-around or being shuffled back and forth between the consolidator and the airline as so often happens.<img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: orbitz Problem........
[Re: weeks5051]
#101012
06/21/2016 10:58 AM
06/21/2016 10:58 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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A friend has a very similar problem with a car rental last year and they had specifically reserved a van for a long family trip. Never again for them either.
J.D.
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Re: orbitz Problem........
[Re: luvnthatsxm]
#101014
06/21/2016 11:38 AM
06/21/2016 11:38 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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Many times there are probably not problems but let it happen once and most will hesitate to use a third party site again.
J.D.
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Re: orbitz Problem........
[Re: weeks5051]
#101017
06/21/2016 12:19 PM
06/21/2016 12:19 PM
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Joined: Dec 2005
Posts: 10,213 GJ, CO S/V Long Overdue
sail2wind
Traveler
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Traveler
Joined: Dec 2005
Posts: 10,213
GJ, CO S/V Long Overdue
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weeks5051 said: Many years ago I reserved a rental car in Florida by using either Orbitz or Travelocity, I forget. The price was a great one. I copied the reservation confirmation which had the confirmation number on it. At the airport I phoned the rental agency for directions. I was told not to bother coming since they had no car for me due to over booking. I told them that I had a confirmation number. They said it didn't matter. They told me that I wasn't the only person to not get a reserved car as if that would make me feel better. I contacted Orbitz or Travelocity and told them that since I made the reservation through their website they have some responsibility in this situation. They told me that they didn't and basically couldn't care less. Of course I have never used any of these 3rd party reservation sites ever again. OK, I had to, it reminds me so much of this Jerry Seinfeld bit. https://www.youtube.com/watch?v=4T2GmGSNvaM
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Re: orbitz Problem........
[Re: GaKaye]
#101022
06/23/2016 11:33 AM
06/23/2016 11:33 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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I agree. USAir/AA/Delta/JetBlue/United all have their issues. Personally, I favor Delta of late but no airline will ALWAYS please everyone 100% of the time. JetBlue was a darling a few years ago and now they seem to have as many (or more) issues as the others.
J.D.
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Re: orbitz Problem........
[Re: Chicki]
#101025
06/25/2016 10:03 AM
06/25/2016 10:03 AM
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Joined: Feb 2007
Posts: 4,496 Rhode Island
RonDon
Traveler
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Traveler
Joined: Feb 2007
Posts: 4,496
Rhode Island
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Chicki said: GaKaye. It's just that USAirways has let us down more often than not and customer service is horrible. Just our experience. DITTO!
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