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RCI - exchange fee refunds #142040
09/10/2017 03:25 PM
09/10/2017 03:25 PM
Joined: Oct 2008
Posts: 42
carlnsue Offline OP
Traveler
carlnsue  Offline OP
Traveler
Joined: Oct 2008
Posts: 42
Anyone have any luck getting an RCI exchange fee refund for a trip needing to be cancelled due to the storm?

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Re: RCI - exchange fee refunds [Re: carlnsue] #142041
09/10/2017 05:55 PM
09/10/2017 05:55 PM
Joined: May 2006
Posts: 282
Ontario
travelgal Offline
Traveler
travelgal  Offline
Traveler
Joined: May 2006
Posts: 282
Ontario
We have been calling daily. RCI rep indicated that Diamond Resorts needs to contact them letting them know all reservations are cancelled. We were told it could take weeks and that it is up to us to continue calling RCI to verify. Urgh

Re: RCI - exchange fee refunds [Re: travelgal] #142042
09/10/2017 07:36 PM
09/10/2017 07:36 PM
Joined: Mar 2008
Posts: 144
Niagara Falls, Canada
L
Langford3733 Offline
Traveler
Langford3733  Offline
Traveler
L
Joined: Mar 2008
Posts: 144
Niagara Falls, Canada
Next time pay the $50 insurance cancellation fee and they will refund no questions asked. I've had to do it twice and may have to a third time.

Re: RCI - exchange fee refunds [Re: Langford3733] #142043
09/11/2017 12:37 AM
09/11/2017 12:37 AM
Joined: Mar 2009
Posts: 15,960
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 15,960
Auburn, WA
You should not have to do that if the company acted in a considerate way.

Re: RCI - exchange fee refunds [Re: SXMScubaman] #142044
09/11/2017 06:45 AM
09/11/2017 06:45 AM
Joined: Dec 2006
Posts: 126
Long Island, New York
CaribJoe Offline
Traveler
CaribJoe  Offline
Traveler
Joined: Dec 2006
Posts: 126
Long Island, New York
Tried to deposit three Dec/Jan weeks with Interval International and they were rejected as being ineligible at this time.

Re: RCI - exchange fee refunds [Re: carlnsue] #142045
09/11/2017 07:31 AM
09/11/2017 07:31 AM
Joined: Oct 2000
Posts: 12,460
île staten
Bobcat Offline
Traveler
Bobcat  Offline
Traveler
Joined: Oct 2000
Posts: 12,460
île staten
Once your resort confirms to RCI/II they are closed on your travel dates you will obtain new accommodations or credit without any added fees or charges.


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Re: RCI - exchange fee refunds [Re: CaribJoe] #142046
09/11/2017 07:57 AM
09/11/2017 07:57 AM
Joined: Jul 2006
Posts: 12,978
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 12,978
Peaceful Eastern North Carolin...
Quote
CaribJoe said:
Tried to deposit three Dec/Jan weeks with Interval International and they were rejected as being ineligible at this time.


I hadn't even considered trying to deposit my November and December weeks, but decided to try that this morning. RCI accepted my deposit of weeks 47 and 48 at La Vista Beach. I had deposited our week 49 earlier in the year. I doubt it will stick, but it was worth the try....

Last edited by GaKaye; 09/11/2017 08:04 AM.

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