Looking for a car rental in April. Mainly looked at America, Easyway and Avant Rent A Car. After reading Trip Advisor reviews, i have been leaning towards Avant. I would respect some reviews more so from a TTOLer that has some experience or knowledge on this.
Avoid Fox and Mex, I spent two hours in line in their office on 3/1. Their quoted rate was 150 per week for a van but that did not include basic coverage on the vehicle. Add that and the price was over 500.00 per week.
America is a good choice. As with any rental, take video or photos as you inspect the car when you get it. When returning the car, use the Pemex on the right of Rt. 307 north, just after the exit to the airport. Watch for their small sign that is on the right about .5 miles after the gas station. It is like a mini cloverleaf that will get you back going south on Rt. 307.
I've only driven once in Cancun since summer to go to Costco. I've driven around PDC a number of times and like the mall (movies are in English with Spanish sub-titles). Strolling along 5th Ave. is fun and lots of places to eat. The merchants are all trying to entice one into their shops, but they are friendly. The common line is, "...lady...lady...remember me? I was your waiter the other night..." -- Prices are good in the shops and the beach is only a short walk from 5th Ave.
If you drive to Akumal, you want to go past the pedestrian bridge over Rt. 307, and take the "retorneo," that will access Rt. 307 north. The small entrance to Akumal beach area is just before the pedestrian bridge. It is easy to miss. If you want to go to Yal Ku lagoon, go through the arch and drive about 2 miles to it. For lunch, you can drive back to La Buena Vida, or back near the arch. I like to park in the lot by La Cueva del Pescador. It is 20 pesos per hour. Then you have a choice of places to eat: La Cueva del Pescador (the owner will take people fishing for $), or walk to Akumal Bay for a swim and lunch at Lol Ha.
Some of the most used companies I believe are America Car Rental or Infinity Car Rental (Locals) if not you can find the international ones like Europcar (my preferred) or National or Hertz Car Rental. You may find some more info about this on this transportation site: http://www.cancunairporttransportations.com
We rented from Avant in April (based on recommendations from this forum) and they were fabulous to deal with. There are lots of companies advertising lower prices but having the 'all in' insurance is definitely a bonus. They upgraded us to an Aveo from a Gol at no charge and the car had only 2900 Km on it. We would definitely use them next time!
We did rent from America. When we got to the meeting spot outside the airport, there was at least 50 rental car reps and its quite chaotic. We could not find our rep and another company helped us find him as he was on his phone and had his clip board over his logo on his shirt. The shuttle was nice, air conditioned and took like 5-10 mins to get to the office. The office wait and paper work was the longest i have ever experienced anywhere. The car was brand new, but was not ready or prepped for service yet. and had wet paint on the tires and jack where they mark their stuff. When finally delivered, it had no gas, on reserva. first stop was the Pemex gas station just down the road. That whole deal took well over an hour. The return was fast and easy and a return shuttle was waiting. Other than the minor details, all went well and we had no problems. Note, while you wait, they direct you to the nice free map guy, who will offer you free gas if you look at some (time share) vacation properties
Sorry I missed your request, hope you had a god trip! We live near Playa and are in the process of getting our permanent visa so we are still renting, right now for 6 - 8 weeks at a time.
We have used America a lot over the years, best price point (IF you use the "MXN" pesos currency when booking, otherwise not a great price) and decent service. We've also used Avant with just mediocre service and a terrible vehicle. We only used them because they used to meet you at the airport terminal. They no longer do, but their price point is still high. America also does not deliver the vehicle to the airport terminal So if you want that convenience - whether you have several bags or people - ISIS out of Playa does meet you at the terminal. Edgar's price is a little higher and is more in-line with Avant. but he will negotiate with you, and if you pay in pesos the price will be substantially lower. But the service and support is sooo much better than the others. Note for others - do not stop in the timeshare alley when departing the terminal - don't stop until you are outdoors. The America and other reps will be straight ahead by the curb near the Margaritaville bar. All of these outfits include insurance in their quote. Don't rely solely on the online pricing with smaller outfits like ISIS - request a quote as the price can fluctuate depending on inventory.