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Sprimbarth Cap Caraibes #148161
11/06/2017 05:01 PM 11/06/2017 05:01 PM
Joined: Nov 2017
Posts: 5
R
Redsoxer Offline OP
Traveler
Redsoxer  Offline OP
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R
Joined: Nov 2017
Posts: 5
Have reservations thru Spimbarth Cap Caraibes January 26,2018 to Feb 9,2018 Trying to get in touch with them either thru phone or email. Havent been very succesful so far.Appreciate any help. Thank you
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Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #148162
11/06/2017 05:18 PM 11/06/2017 05:18 PM
Joined: Aug 2000
Posts: 82,687
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Joined: Aug 2000
Posts: 82,687
Central Florida!
I'm not sure he can help you, but you might try contacting Jim Ruos at Caribbean Islands Travel Service at 800-476-5849. Jim books a LOT of places along Orient, so he may have a way to get in touch with them.

Carol Hill
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #148163
11/07/2017 08:08 AM 11/07/2017 08:08 AM
Joined: Aug 2010
Posts: 134
Central North Carolina
I
IknewIwasright Offline
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IknewIwasright  Offline
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I
Joined: Aug 2010
Posts: 134
Central North Carolina
Same boat.

"There is nothing worse than aggressive stupidity" - Johann Von Goethe
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #148164
11/07/2017 10:13 AM 11/07/2017 10:13 AM
Joined: May 2012
Posts: 679
Burlington, Ontario, Canada
J
JohnandBev Online content
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JohnandBev  Online Content
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J
Joined: May 2012
Posts: 679
Burlington, Ontario, Canada
We were booked about the same time frame in Orient Village with Sprimbarth, reserved thru Jim Ruos albeit not Cap Caraibes

We rec'd our deposit refund some weeks ago thanks to Jim.

We did get an email from Sprimbarth so they do get email and have banking that works.

What email / tel # have you used?

J&B
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #148165
11/07/2017 10:34 AM 11/07/2017 10:34 AM
Joined: Aug 2000
Posts: 720
Paris VA USA
JimRuos Offline
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JimRuos  Offline
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Joined: Aug 2000
Posts: 720
Paris VA USA
Sprimbarth is responding at reservation@sprimbarth.com including one from Glennicia this morning. New reservations at Orient Bay are not yet available, but may be from next April although too early to confirm. ... Jim
Re: Sprimbarth Cap Caraibes [Re: JimRuos] #148166
11/08/2017 08:36 AM 11/08/2017 08:36 AM
Joined: Aug 2010
Posts: 134
Central North Carolina
I
IknewIwasright Offline
Traveler
IknewIwasright  Offline
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I
Joined: Aug 2010
Posts: 134
Central North Carolina
Apparently they are only responding if you are not requesting information about refunding a deposit.

"There is nothing worse than aggressive stupidity" - Johann Von Goethe
Re: Sprimbarth Cap Caraibes [Re: IknewIwasright] #148167
11/17/2017 05:26 PM 11/17/2017 05:26 PM
Joined: Nov 2017
Posts: 5
R
Redsoxer Offline OP
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Redsoxer  Offline OP
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R
Joined: Nov 2017
Posts: 5
Yes Im having trouble getting a responce for a refund . Two emails to Glennicia and so far nothing
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #148168
11/19/2017 11:48 AM 11/19/2017 11:48 AM
Joined: Aug 2010
Posts: 134
Central North Carolina
I
IknewIwasright Offline
Traveler
IknewIwasright  Offline
Traveler
I
Joined: Aug 2010
Posts: 134
Central North Carolina
I finally heard back, and received my refund within a couple of days.

"There is nothing worse than aggressive stupidity" - Johann Von Goethe
Re: Sprimbarth Cap Caraibes [Re: IknewIwasright] #148169
11/20/2017 02:40 PM 11/20/2017 02:40 PM
Joined: Nov 2017
Posts: 5
R
Redsoxer Offline OP
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Redsoxer  Offline OP
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R
Joined: Nov 2017
Posts: 5
Hopefully I hear from them soon
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #148170
12/01/2017 04:52 PM 12/01/2017 04:52 PM
Joined: Nov 2017
Posts: 5
R
Redsoxer Offline OP
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Redsoxer  Offline OP
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R
Joined: Nov 2017
Posts: 5
Still waiting for a response. Emailed them again and asked when and how down payment will be returned to me and have gotten no response.Is anyone else having a hard time with them
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #152558
01/16/2018 11:02 AM 01/16/2018 11:02 AM
Joined: Nov 2017
Posts: 5
R
Redsoxer Offline OP
Traveler
Redsoxer  Offline OP
Traveler
R
Joined: Nov 2017
Posts: 5
I keep getting excuses from them about trouble with their bank. Been 3 months and still waiting for my down payment refund. Is their any third party I can in touch with on ST Martin to resolve this. I'll be going to the island in a few weeks . Thanks for your help
Re: Sprimbarth Cap Caraibes [Re: Redsoxer] #152566
01/16/2018 12:13 PM 01/16/2018 12:13 PM
Joined: Aug 2012
Posts: 2,288
P
PelicanPirate Offline
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PelicanPirate  Offline
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P
Joined: Aug 2012
Posts: 2,288
I'd say two months with no answer is not a good sign. While I'm sure most outfits have always operated with best intentions these are unusual times. I'd say it is important to keep pressure on places as you never know when they reach the fine line of having money and not having money and going under with your money.

Most,of these places want to retain their goodwill and reputations.

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