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Insurance update. #153517
01/25/2018 01:25 PM
01/25/2018 01:25 PM
Joined: May 2002
Posts: 15,919
Tortola/ Sonoma, California
Manpot Offline OP
Traveler
Manpot  Offline OP
Traveler
Joined: May 2002
Posts: 15,919
Tortola/ Sonoma, California
Please be aware of this! Six weeks ago I was promised my settlement check within ten days. Nothing happened..no communication. I e mailed ..nothing. Finally the adjuster found the woman at Caribbean Insurers who handled my case. She e mailed me, finally, saying the check had been sitting at their office in RoadTown waiting to be picked up since December 10. She claimed they had called the # in Sonoma several times..of course they had not as we have an answering machine and someone is usually here. They also never bothered to respond to e mails. This is obviously a way of delaying actually paying. Today she agreed to Fed Ex the check..So MAKE SURE YOU CHECK IS NOT JUST GATHERING DUST!!!!! Obviously if we had known I would have got someone to pick it up because they obviously did not want to send it.

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Re: Insurance update. [Re: Manpot] #153546
01/25/2018 06:39 PM
01/25/2018 06:39 PM
Joined: Mar 2013
Posts: 371
now - or when ?
C
CGB Offline
Traveler
CGB  Offline
Traveler
C
Joined: Mar 2013
Posts: 371
now - or when ?
Uhmmmm.... hmmmmmm..... sounds familiar
LOL
Make sure you follow up with FedEx
They don't come to pick up if nobody calls.....

Re: Insurance update. [Re: Manpot] #153569
01/25/2018 11:55 PM
01/25/2018 11:55 PM
Joined: Oct 2000
Posts: 3,878
South Sound Villa Virgin Gorda
tpcook Offline
Traveler
tpcook  Offline
Traveler
Joined: Oct 2000
Posts: 3,878
South Sound Villa Virgin Gorda
In my case the adjuster is still looking at my case. Constant request for more and more information. Finally we gave them a time limit of 2 weeks to finish the claim or we would go with arbitration. That seemed to get them to try and finish. I just told him that the last piece of information was not available to me. So we will see what they propose. I am not giving in to the insurance company. I paid for insurance and I want what I paid for. The main issue is under-insurance. They are claiming 87.6% under-insurance. I dispute this as I have all the costs when I built the villa and it was built for less than the insured amount. It all seems to be tactics by the company to not pay a fair amount for the claim.


tpcook
Re: Insurance update. [Re: Manpot] #153573
01/26/2018 03:53 AM
01/26/2018 03:53 AM
Joined: Sep 2002
Posts: 3,500
Worcester, U.K. and Spain
Jeannius Offline
Traveler
Jeannius  Offline
Traveler
Joined: Sep 2002
Posts: 3,500
Worcester, U.K. and Spain
If I was you Mal I'd be getting on a plane rather than relying on them organising FedEx.

Re: Insurance update. [Re: Manpot] #153586
01/26/2018 09:46 AM
01/26/2018 09:46 AM
Joined: Oct 2000
Posts: 3,878
South Sound Villa Virgin Gorda
tpcook Offline
Traveler
tpcook  Offline
Traveler
Joined: Oct 2000
Posts: 3,878
South Sound Villa Virgin Gorda
Do you know someone on Tortola who could pick it up for you and give it to Fed Ex Or if you have a bank account on Tortola do a deposit to your account. I use First Bank because I can do ACH transfers back and forth with my USA account


tpcook
Re: Insurance update. [Re: Manpot] #153606
01/26/2018 11:18 AM
01/26/2018 11:18 AM
Joined: Nov 2000
Posts: 1,642
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 1,642
Cane Garden Bay, Tortola
Malcom - I'm on island and can pick it up at CIL if you prefer. Will be back in U.S. 2/5 to fedex it to you or can drop at a Tortola bank. Send me a PM if you need assistance.

Cheers.

Re: Insurance update. [Re: JasonHelmbrecht] #153622
01/26/2018 01:18 PM
01/26/2018 01:18 PM
Joined: May 2002
Posts: 15,919
Tortola/ Sonoma, California
Manpot Offline OP
Traveler
Manpot  Offline OP
Traveler
Joined: May 2002
Posts: 15,919
Tortola/ Sonoma, California
Jason thanks..I responded on the other insurance post before seeing this. Seems CIL has sent it as they send me a copy of the Fed Ex receipt. You are a good friend along with several others here who have really helped. We will be showing out thanks by hosting that beach party this summer!


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