Traveltalkonline.com Forums


SXM Cruise Schedule TTOL Sponsors SXM Travel Calendar
Forum Statistics
Forums39
Topics38,546
Posts311,209
Members26,549
Most Online2,218
Jan 21st, 2020
Top Posters(30 Days)
RonDon 116
fabila 45
Zanshin 38
pat 34
Member Spotlight
Posts: 581
Joined: May 2011
Show All Member Profiles 
Today's Birthdays
No Birthdays
Who's Online Now
1 registered members (1 invisible), 371 guests, and 79 spiders.
Key: Admin, Global Mod, Mod
Previous Thread
Next Thread
Print Thread
Rate Thread
AA Schedule & Flight Changes #185554
02/27/2019 07:44 AM
02/27/2019 07:44 AM
Joined: Mar 2001
Posts: 17,506
Ohio
ruralcarrier Offline OP
Traveler
ruralcarrier  Offline OP
Traveler
Joined: Mar 2001
Posts: 17,506
Ohio
Been a while since I traveled on AA (or USAir) as I have been using Delta for SXM. I got on the AA website this morning to check on the flights we have booked for Nov, only to find they no longer exist. I called AA, got a very decent agent who indicated their records showed I was notified and accepted said changes on Feb. 24. No notification in any form and I am signed up for every possible flight notification from AA. We now have to connect through Philadelphia, change terminals on both ends and HOPE it works out.

As has been mentioned many times on here, check your reservations often and do not rely on the airline to notify you.


J.D.
SXM Sponsors
Re: AA Schedule & Flight Changes [Re: ruralcarrier] #185556
02/27/2019 08:53 AM
02/27/2019 08:53 AM
Joined: May 2007
Posts: 788
East Texas
Jaybird Offline
Traveler
Jaybird  Offline
Traveler
Joined: May 2007
Posts: 788
East Texas
AA changed our May flights without any notification. I discovered the change and called them. I was able to get some of the original flights back but not others. Net result is we get home several hours later than originally planned. We fly AA exclusively because we fly out of DFW and often use frequent flyer miles from our credit card. That may change. I recently saw someone from Texas flying Southwest to Fort Lauderdale and connecting on Jet Blue. I may look into that next time.

Re: AA Schedule & Flight Changes [Re: ruralcarrier] #185572
02/27/2019 10:13 AM
02/27/2019 10:13 AM
Joined: Aug 2000
Posts: 82,649
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,649
Central Florida!
Well, that sucks, as I know you wanted to avoid Philly. Hope it works out! I have to say though, I am NEVER notified of a change of schedule on any airline.


Carol Hill
Re: AA Schedule & Flight Changes [Re: Carol_Hill] #185575
02/27/2019 10:26 AM
02/27/2019 10:26 AM
Joined: Apr 2001
Posts: 14,644
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 14,644
Brookfield, CT.
I have always received my notifications for changes but AA usually takes a week or so after the changes happen. JB is usually very good if my experience is any indication - they let you know about minuscule changes almost immediately.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: AA Schedule & Flight Changes [Re: pat] #185582
02/27/2019 10:57 AM
02/27/2019 10:57 AM
Joined: Mar 2001
Posts: 17,506
Ohio
ruralcarrier Offline OP
Traveler
ruralcarrier  Offline OP
Traveler
Joined: Mar 2001
Posts: 17,506
Ohio
The changes went into effect on 2/24 according to the agent I spoke with.


J.D.
Re: AA Schedule & Flight Changes [Re: ruralcarrier] #185585
02/27/2019 11:09 AM
02/27/2019 11:09 AM
Joined: Mar 2017
Posts: 658
Maine
SXMbeacher Offline
Traveler
SXMbeacher  Offline
Traveler
Joined: Mar 2017
Posts: 658
Maine
We fly AA through PHL and have had changes. Sometimes i get an email and sometimes not. I am also signed up for all notifications. They changed my aircraft type and flight number this winter and reassigned my seats, so i had to adjust them again. Just checked a week ago and they removed me from my seat in row 13, made it an upgrade seat and reassigned me to row 35. So yes you have to check on it yourself once in a while.



Re: AA Schedule & Flight Changes [Re: SXMbeacher] #185590
02/27/2019 11:41 AM
02/27/2019 11:41 AM
Joined: Aug 2000
Posts: 82,649
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,649
Central Florida!
I have to confess, I don't usually look that carefully at my seat assignments when double-checking flights. Guess I need to start doing that. Thanks.

Edit--Huh. Just checked our Delta flights for June. Slight schedule change that makes no difference, but for whatever reason, they changed Eric's seat on one of the flights from what it was. His original seat was still there, so I changed it back. Weird.

Last edited by Carol_Hill; 02/27/2019 11:55 AM.

Carol Hill
Re: AA Schedule & Flight Changes [Re: Carol_Hill] #185591
02/27/2019 11:48 AM
02/27/2019 11:48 AM
Joined: Mar 2001
Posts: 17,506
Ohio
ruralcarrier Offline OP
Traveler
ruralcarrier  Offline OP
Traveler
Joined: Mar 2001
Posts: 17,506
Ohio
For sure as we were moved to the next to last row with the changes and we were well forward when we initially booked., as in row 9 and row 21. A phone call got that changed but they also increased the "premium" (meaning they charge more for them) seats so we are still farther back than we were initially.


J.D.
Re: AA Schedule & Flight Changes [Re: pat] #185594
02/27/2019 12:13 PM
02/27/2019 12:13 PM
Joined: Apr 2001
Posts: 14,644
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 14,644
Brookfield, CT.
One thing I have learned re dealing with AA! Beyond expecting changes, that is.....

Since we often book FF seats from separate FF accounts and end up with separate record locator numbers for the same flights, on more than one occasion when there were changes in routing or equipment we ended up having our seats separated. Apparently the computer recognized us each as solo travelers and didn’t connect the names.

What I didn’t know for the longest time is when you book reservations under these specific situations you can contact AA and have then ‘link’ the record locators. At least then, if we end up having our seats changed, they change us both and we still end up together. It wouldn’t be the end of the world if we weren’t seated together as long as we’re on the same flights but it certainly is more convenient and ‘comfortable’ that way.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: AA Schedule & Flight Changes [Re: pat] #185597
02/27/2019 12:19 PM
02/27/2019 12:19 PM
Joined: Mar 2009
Posts: 18,684
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,684
Auburn, WA
We have always done that with our reservations when we are traveling with another couple. Easy to do online.

Re: AA Schedule & Flight Changes [Re: pat] #185599
02/27/2019 12:21 PM
02/27/2019 12:21 PM
Joined: Aug 2000
Posts: 82,649
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,649
Central Florida!
Pat--thanks for that info. In this case, this was Delta, but the flights were booked separately with frequent flyer miles. Since we're connecting on the flights, I may call Delta and see about doing that, in case we have a problem with the connection in Atlanta.


Carol Hill
Re: AA Schedule & Flight Changes [Re: pat] #185605
02/27/2019 01:10 PM
02/27/2019 01:10 PM
Joined: Feb 2007
Posts: 4,377
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 4,377
Rhode Island
Originally Posted by pat
...........
What I didn’t know for the longest time is when you book reservations under these specific situations you can contact AA and have then ‘link’ the record locators. At least then, if we end up having our seats changed, they change us both and we still end up together. It wouldn’t be the end of the world if we weren’t seated together as long as we’re on the same flights but it certainly is more convenient and ‘comfortable’ that way.


I wonder if Jet Blue does this too? On JB if you want to book two people but only one with checked luggage you have to make two separate rsvp. I always worried doing that we'd get separated.

Re: AA Schedule & Flight Changes [Re: ruralcarrier] #185609
02/27/2019 01:34 PM
02/27/2019 01:34 PM
Joined: Mar 2009
Posts: 18,684
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,684
Auburn, WA
Just check my return flight from SXM/ CLT/SEA. AA had us leaving CLT an hour before we land in CLT. Now we had to overnight in CLT so we opted to spend more time in SXM and over night in MIA and fly to Dallas to SEA. Nice thing is it's a 777-200 from MIA to DFW and our flights are FC. Glad I checked. I did get an email notice of changes but never put the times together.

Re: AA Schedule & Flight Changes [Re: ruralcarrier] #185620
02/27/2019 03:56 PM
02/27/2019 03:56 PM
Joined: May 2007
Posts: 1,093
CaribLee Offline
Traveler
CaribLee  Offline
Traveler
Joined: May 2007
Posts: 1,093
I always get flight change notifications from AA so not sure why others have issues. I use miles to fly to St. Maarten and recently got a notice of a change in my trip this coming April. Originally I was leaving at 7:00 a.m. but was changed to 5:00 a.m. I was not happy that I was going to have to get up at 2:30 a.m. to catch the flight. Called AA and they put me on an even better flight than my original itinerary--one that was unavailable without supervisor approval. So I have no complaints and find that most AA associates are very helpful.

Re: AA Schedule & Flight Changes [Re: CaribLee] #185625
02/27/2019 04:07 PM
02/27/2019 04:07 PM
Joined: Jan 2008
Posts: 13,142
Ottawa, Ontario, Canada
islandgem Offline
Traveler
islandgem  Offline
Traveler
Joined: Jan 2008
Posts: 13,142
Ottawa, Ontario, Canada
It seems people using miles for travel receive the notifications when others do not. Maybe a problem in their system.




Re: AA Schedule & Flight Changes [Re: islandgem] #185626
02/27/2019 04:22 PM
02/27/2019 04:22 PM
Joined: Mar 2001
Posts: 17,506
Ohio
ruralcarrier Offline OP
Traveler
ruralcarrier  Offline OP
Traveler
Joined: Mar 2001
Posts: 17,506
Ohio
Originally Posted by islandgem
It seems people using miles for travel receive the notifications when others do not. Maybe a problem in their system.


No idea but that is a possibility. I was told I "accepted" the changes on 2/24. Hard to accept when you get no notification. I was told by an agent today that "significant" schedule changes get notifications and "minor" changes do not. He alleged it was based on the amount of time change with the schedule and connecting city changes was not considered "significant". Sorry, I disagree as a connection city change is significant.

After spending some time on the phone with AA I was able to make a change by one day on each end of the trip that avoids a tight connection in PHL and as of now we are routed through CLT again going to SXM.

Let's see how many changes there are between now and Nov.


J.D.
Re: AA Schedule & Flight Changes [Re: ruralcarrier] #185654
02/28/2019 02:36 AM
02/28/2019 02:36 AM
Joined: Jan 2008
Posts: 13,142
Ottawa, Ontario, Canada
islandgem Offline
Traveler
islandgem  Offline
Traveler
Joined: Jan 2008
Posts: 13,142
Ottawa, Ontario, Canada
I usually travel to SXM with Westjet and they have been excellent notifying regarding all changes. My last flight was a difference of 2 minutes and they sent an email with the new itinerary. Hopefully that service continues.😊




Re: AA Schedule & Flight Changes [Re: pat] #185663
02/28/2019 09:07 AM
02/28/2019 09:07 AM
Joined: Jan 2008
Posts: 769
Western MA
S
SandS Offline
Traveler
SandS  Offline
Traveler
S
Joined: Jan 2008
Posts: 769
Western MA
Thank you. Didn’t know that.


Powered by UBB.threads™ PHP Forum Software 7.6.1