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AA Schedule & Flight Changes
#185554
02/27/2019 07:44 AM
02/27/2019 07:44 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
OP
Traveler
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OP
Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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Been a while since I traveled on AA (or USAir) as I have been using Delta for SXM. I got on the AA website this morning to check on the flights we have booked for Nov, only to find they no longer exist. I called AA, got a very decent agent who indicated their records showed I was notified and accepted said changes on Feb. 24. No notification in any form and I am signed up for every possible flight notification from AA. We now have to connect through Philadelphia, change terminals on both ends and HOPE it works out.
As has been mentioned many times on here, check your reservations often and do not rely on the airline to notify you.
J.D.
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Re: AA Schedule & Flight Changes
[Re: ruralcarrier]
#185572
02/27/2019 10:13 AM
02/27/2019 10:13 AM
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Joined: Aug 2000
Posts: 83,601 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,601
Central Florida!
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Well, that sucks, as I know you wanted to avoid Philly. Hope it works out! I have to say though, I am NEVER notified of a change of schedule on any airline.
Carol Hill
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Re: AA Schedule & Flight Changes
[Re: Carol_Hill]
#185575
02/27/2019 10:26 AM
02/27/2019 10:26 AM
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Joined: Apr 2001
Posts: 14,677 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,677
Brookfield, CT.
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I have always received my notifications for changes but AA usually takes a week or so after the changes happen. JB is usually very good if my experience is any indication - they let you know about minuscule changes almost immediately.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: AA Schedule & Flight Changes
[Re: pat]
#185582
02/27/2019 10:57 AM
02/27/2019 10:57 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
OP
Traveler
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OP
Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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The changes went into effect on 2/24 according to the agent I spoke with.
J.D.
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Re: AA Schedule & Flight Changes
[Re: ruralcarrier]
#185585
02/27/2019 11:09 AM
02/27/2019 11:09 AM
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Joined: Mar 2017
Posts: 658 Maine
SXMbeacher
Traveler
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Traveler
Joined: Mar 2017
Posts: 658
Maine
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We fly AA through PHL and have had changes. Sometimes i get an email and sometimes not. I am also signed up for all notifications. They changed my aircraft type and flight number this winter and reassigned my seats, so i had to adjust them again. Just checked a week ago and they removed me from my seat in row 13, made it an upgrade seat and reassigned me to row 35. So yes you have to check on it yourself once in a while.
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Re: AA Schedule & Flight Changes
[Re: SXMbeacher]
#185590
02/27/2019 11:41 AM
02/27/2019 11:41 AM
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Joined: Aug 2000
Posts: 83,601 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,601
Central Florida!
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I have to confess, I don't usually look that carefully at my seat assignments when double-checking flights. Guess I need to start doing that. Thanks.
Edit--Huh. Just checked our Delta flights for June. Slight schedule change that makes no difference, but for whatever reason, they changed Eric's seat on one of the flights from what it was. His original seat was still there, so I changed it back. Weird.
Last edited by Carol_Hill; 02/27/2019 11:55 AM.
Carol Hill
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Re: AA Schedule & Flight Changes
[Re: Carol_Hill]
#185591
02/27/2019 11:48 AM
02/27/2019 11:48 AM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
OP
Traveler
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OP
Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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For sure as we were moved to the next to last row with the changes and we were well forward when we initially booked., as in row 9 and row 21. A phone call got that changed but they also increased the "premium" (meaning they charge more for them) seats so we are still farther back than we were initially.
J.D.
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Re: AA Schedule & Flight Changes
[Re: pat]
#185594
02/27/2019 12:13 PM
02/27/2019 12:13 PM
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Joined: Apr 2001
Posts: 14,677 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,677
Brookfield, CT.
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One thing I have learned re dealing with AA! Beyond expecting changes, that is.....
Since we often book FF seats from separate FF accounts and end up with separate record locator numbers for the same flights, on more than one occasion when there were changes in routing or equipment we ended up having our seats separated. Apparently the computer recognized us each as solo travelers and didn’t connect the names.
What I didn’t know for the longest time is when you book reservations under these specific situations you can contact AA and have then ‘link’ the record locators. At least then, if we end up having our seats changed, they change us both and we still end up together. It wouldn’t be the end of the world if we weren’t seated together as long as we’re on the same flights but it certainly is more convenient and ‘comfortable’ that way.
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: AA Schedule & Flight Changes
[Re: pat]
#185599
02/27/2019 12:21 PM
02/27/2019 12:21 PM
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Joined: Aug 2000
Posts: 83,601 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,601
Central Florida!
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Pat--thanks for that info. In this case, this was Delta, but the flights were booked separately with frequent flyer miles. Since we're connecting on the flights, I may call Delta and see about doing that, in case we have a problem with the connection in Atlanta.
Carol Hill
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Re: AA Schedule & Flight Changes
[Re: pat]
#185605
02/27/2019 01:10 PM
02/27/2019 01:10 PM
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Joined: Feb 2007
Posts: 4,496 Rhode Island
RonDon
Traveler
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Traveler
Joined: Feb 2007
Posts: 4,496
Rhode Island
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........... What I didn’t know for the longest time is when you book reservations under these specific situations you can contact AA and have then ‘link’ the record locators. At least then, if we end up having our seats changed, they change us both and we still end up together. It wouldn’t be the end of the world if we weren’t seated together as long as we’re on the same flights but it certainly is more convenient and ‘comfortable’ that way. I wonder if Jet Blue does this too? On JB if you want to book two people but only one with checked luggage you have to make two separate rsvp. I always worried doing that we'd get separated.
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Re: AA Schedule & Flight Changes
[Re: islandgem]
#185626
02/27/2019 04:22 PM
02/27/2019 04:22 PM
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Joined: Mar 2001
Posts: 17,763 Ohio
ruralcarrier
OP
Traveler
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OP
Traveler
Joined: Mar 2001
Posts: 17,763
Ohio
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It seems people using miles for travel receive the notifications when others do not. Maybe a problem in their system. No idea but that is a possibility. I was told I "accepted" the changes on 2/24. Hard to accept when you get no notification. I was told by an agent today that "significant" schedule changes get notifications and "minor" changes do not. He alleged it was based on the amount of time change with the schedule and connecting city changes was not considered "significant". Sorry, I disagree as a connection city change is significant. After spending some time on the phone with AA I was able to make a change by one day on each end of the trip that avoids a tight connection in PHL and as of now we are routed through CLT again going to SXM. Let's see how many changes there are between now and Nov.
J.D.
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Re: AA Schedule & Flight Changes
[Re: ruralcarrier]
#185654
02/28/2019 02:36 AM
02/28/2019 02:36 AM
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Joined: Jan 2008
Posts: 13,162 Ottawa, Ontario, Canada
islandgem
Traveler
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Traveler
Joined: Jan 2008
Posts: 13,162
Ottawa, Ontario, Canada
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I usually travel to SXM with Westjet and they have been excellent notifying regarding all changes. My last flight was a difference of 2 minutes and they sent an email with the new itinerary. Hopefully that service continues.😊
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