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AA did it again #193357
04/26/2019 11:17 PM
04/26/2019 11:17 PM
Joined: Feb 2009
Posts: 160
Tennessee
DannynGinger Offline OP
Traveler
DannynGinger  Offline OP
Traveler
Joined: Feb 2009
Posts: 160
Tennessee
Had first class tickets from Nashville Tn to Charlotte and on to SXM 7:05 in the morning. They canceled at 8:30 tonight and moved us to Sunday in economy. Said because of bad weather in Charlotte. 10 day forecastfor Charlotte is great weather until 40% chance of rain next FRIDAY!!!!!! mad mad

SXM Sponsors
Re: AA did it again [Re: DannynGinger] #193361
04/27/2019 01:25 AM
04/27/2019 01:25 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
Wow. Not good.

Re: AA did it again [Re: DannynGinger] #193363
04/27/2019 05:38 AM
04/27/2019 05:38 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
The only current weather alert AA is showing is for Chicago. Unless one of the aircraft is coming to CLT from Chicago, weather should not be an issue. Another black eye for AA.


J.D.
Re: AA did it again [Re: DannynGinger] #193370
04/27/2019 07:45 AM
04/27/2019 07:45 AM
Joined: Aug 2000
Posts: 71,581
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 71,581
Central Florida!
Frankly, I wouldn't accept that. May be too late now, but why couldn't they get you to SXM on another carrier today?? Of course today is Saturday, so maybe all the other planes were full. Stupid question I know, but are they going to give you anything for screwing you out of a day of vacation and your first class tickets? If they told you no, I would be on them about it when you get home.

I hope, when you finally arrive, that your vacation is smooth as silk..


Carol Hill
Re: AA did it again [Re: Carol_Hill] #193375
04/27/2019 08:25 AM
04/27/2019 08:25 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
I checked AA and did not see any delays or cancellations today that should have caused this. Not sure what happened.


J.D.
Re: AA did it again [Re: DannynGinger] #193381
04/27/2019 09:53 AM
04/27/2019 09:53 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
I trust you demanded to talk to a supervisor. That usually gets results or calling back and getting a different person.

Re: AA did it again [Re: DannynGinger] #193382
04/27/2019 10:16 AM
04/27/2019 10:16 AM
Joined: Feb 2019
Posts: 5
Chelmsford, MA
M
mad-finn Offline
Traveler
mad-finn  Offline
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M
Joined: Feb 2019
Posts: 5
Chelmsford, MA
Somebody with pull wanted your seat❗️

Re: AA did it again [Re: SXMScubaman] #193386
04/27/2019 11:21 AM
04/27/2019 11:21 AM
Joined: Feb 2009
Posts: 160
Tennessee
DannynGinger Offline OP
Traveler
DannynGinger  Offline OP
Traveler
Joined: Feb 2009
Posts: 160
Tennessee
Yes, was on the phone for 1 1/2 hours last night and have called this morning and waiting on a supervisor to call us back. Was on the way to bed last night to get up before the rooster crowed to get to the airport in time. Something told me to check the email before going to bed, which I never do....would have been very upset if we had gotten up and headed to the airport only to find this out in person. Uggggg😡😡

Re: AA did it again [Re: DannynGinger] #193388
04/27/2019 12:33 PM
04/27/2019 12:33 PM
Joined: Apr 2017
Posts: 108
Florida
K
Kamehameha Offline
Traveler
Kamehameha  Offline
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K
Joined: Apr 2017
Posts: 108
Florida
All of us who have these problems with AA should get to a supervisor and direct them to this website. Couldn't hurt. Best wishes for smooth sailing....and flying...after this snafu, DannynGinger.


<a href="https://www.TickerFactory.com/">
<img border="0" src="https://tickers.TickerFactory.com/ezt/d/4;10765;125/st/20180504/e/3+weeks+in+Aruba%21/k/38b6/event.png"></a>
Re: AA did it again [Re: DannynGinger] #193389
04/27/2019 12:40 PM
04/27/2019 12:40 PM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
Originally Posted by DannynGinger
Had first class tickets from Nashville Tn to Charlotte and on to SXM 7:05 in the morning. They canceled at 8:30 tonight and moved us to Sunday in economy. Said because of bad weather in Charlotte. 10 day forecastfor Charlotte is great weather until 40% chance of rain next FRIDAY!!!!!! mad mad

Just curious, what were your actual flight numbers that were impacted?

With the impact of the Boeing 737MAX and the related schedule changes, I am sure AA is getting an earful on a regular and daily basis.


J.D.
Re: AA did it again [Re: DannynGinger] #193390
04/27/2019 01:02 PM
04/27/2019 01:02 PM
Joined: Jun 2008
Posts: 2,658
L
LBI2SXM Offline
Traveler
LBI2SXM  Offline
Traveler
L
Joined: Jun 2008
Posts: 2,658
What a crappo airline!!!!! I would swim to SXM before I ever booked with them.

Re: AA did it again [Re: LBI2SXM] #193391
04/27/2019 01:22 PM
04/27/2019 01:22 PM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
Originally Posted by LBI2SXM
What a crappo airline!!!!! I would swim to SXM before I ever booked with them.

No every person has the luxury of multiple airlines and airports to choose from. For some, it may be their only option.


J.D.
Re: AA did it again [Re: ruralcarrier] #193411
04/27/2019 10:03 PM
04/27/2019 10:03 PM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
Absolutely. Not a lot of options for a lot of us.

Re: AA did it again [Re: DannynGinger] #193455
04/28/2019 11:26 AM
04/28/2019 11:26 AM
Joined: Dec 2008
Posts: 2,037
Southport, North Carolina, US
candj Offline
Traveler
candj  Offline
Traveler
Joined: Dec 2008
Posts: 2,037
Southport, North Carolina, US
Here is the president of AA's email address if you want to complain.

douglas.parker@aa.com


Fair winds and following seas!
SSN691-May She Ever Prowl The Seas in Defense of Human Freedom!
SSN787-Preserving Peace, Prepared for War
Re: AA did it again [Re: candj] #193457
04/28/2019 11:28 AM
04/28/2019 11:28 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
Originally Posted by candj
Here is the president of AA's email address if you want to complain.

douglas.parker@aa.com

I doubt if he would ever receive it let alone personally respond to it. But good luck anyway.

Re: AA did it again [Re: SXMScubaman] #193459
04/28/2019 11:46 AM
04/28/2019 11:46 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
Still no response to an email I sent three days ago. If consumer affairs doesn't respond, I doubt the president will either but good luck with it.


J.D.
Re: AA did it again [Re: SXMScubaman] #193469
04/28/2019 02:02 PM
04/28/2019 02:02 PM
Joined: Feb 2007
Posts: 3,489
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 3,489
Rhode Island
Originally Posted by SXMScubaman
Originally Posted by candj
Here is the president of AA's email address if you want to complain.

douglas.parker@aa.com

I doubt if he would ever receive it let alone personally respond to it. But good luck anyway.


Worth the try. We had problem with USAir and I sent letters to the President, Board of Directors, Head of Maintenance . We not only got full refund of flight but vouchers for future flight, and drink vouchers with a plea that we'd continue to fly USAir. Well, we used those vouchers and after that never flew USAir again.

Re: AA did it again [Re: LBI2SXM] #193471
04/28/2019 02:05 PM
04/28/2019 02:05 PM
Joined: Jan 2009
Posts: 1,519
Manhattan
W
weeks5051 Offline
Traveler
weeks5051  Offline
Traveler
W
Joined: Jan 2009
Posts: 1,519
Manhattan
We used to fly AA all the time. Now I avoid them like the plague. Even now I can book flights to SXM on AA that hits my price point but will still wait for either JetBlue or Delta to come down in price.

Last edited by weeks5051; 04/28/2019 02:05 PM.
Re: AA did it again [Re: DannynGinger] #193494
04/28/2019 05:29 PM
04/28/2019 05:29 PM
Joined: Mar 2006
Posts: 261
B
bizzottom Offline
Traveler
bizzottom  Offline
Traveler
B
Joined: Mar 2006
Posts: 261
all of this makes me wonder how AA stays afloat for caribbean flights.. i know i'll be looking to other options.
unfortunately we have a group flite to turks and cacos in Nov, gess i'll start novenas soon

Re: AA did it again [Re: DannynGinger] #193502
04/28/2019 07:25 PM
04/28/2019 07:25 PM
Joined: Sep 2000
Posts: 4,026
Newtown, CT
kim Offline
Traveler
kim  Offline
Traveler
Joined: Sep 2000
Posts: 4,026
Newtown, CT
I have to make a quick trip down next Saturday. AA is insane! Tried to go out of the smaller airports on a Saturday and gave up. BDL, HPN and SWF Were awful flights. As was JFK and LGA! I just don’t get it. So choices are Delta and JB. Again don’t get it, Delta was over 1000 for the most basic seat but for the same non stop jet blue was 462!!! But now JB is doing flights on Saturday’s within an hour of each flight out of JFK. I just don’t get that either!!!

Re: AA did it again [Re: DannynGinger] #193611
04/30/2019 07:27 AM
04/30/2019 07:27 AM
Joined: Sep 2006
Posts: 40
New York
PHLarry Offline
Traveler
PHLarry  Offline
Traveler
Joined: Sep 2006
Posts: 40
New York
Despite all the various theories....there's a very simple reason your flight and many others in southeast (including mine) were cancelled... Charlotte weather

Re: AA did it again [Re: DannynGinger] #193616
04/30/2019 08:10 AM
04/30/2019 08:10 AM
Joined: Jul 2006
Posts: 12,285
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 12,285
Peaceful Eastern North Carolin...
There were strong winds, threats of tornadoes, heavy rain, and severe thunderstorm warnings in CLT all day Saturday and into Sunday. Not sure why your weather app didn't show that....

Last edited by GaKaye; 04/30/2019 08:27 AM.
Re: AA did it again [Re: PHLarry] #193623
04/30/2019 09:04 AM
04/30/2019 09:04 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
I am still having trouble understanding this as the Sat. flight from CLT to SXM went off without a hitch and arrived at 3:28. As I stated earlier, the only delays that appeared to be a problem involved flights coming out of Chicago. Not sure what happened as the original poster has not responded but is hopefully on the island. I did not see any delays on the AA site the morning of their flight involving Nashville either.

On another note, AA cancelled a flight from CLT to MIA so that may muck things up some later on.

And no response to my email from 5 days ago either to AA


J.D.
Re: AA did it again [Re: ruralcarrier] #193642
04/30/2019 10:41 AM
04/30/2019 10:41 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
I think AA has you on their radar and avoiding you. devil

Re: AA did it again [Re: SXMScubaman] #193647
04/30/2019 10:51 AM
04/30/2019 10:51 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
Originally Posted by SXMScubaman
I think AA has you on their radar and avoiding you. devil

Actually just got a response by email today. Basically just excuses and they do not understand the lack of notification either. Big surprise there.

I will post it on the other thread if you are interested in what they said.



J.D.
Re: AA did it again [Re: DannynGinger] #193654
04/30/2019 11:35 AM
04/30/2019 11:35 AM
Joined: Nov 2015
Posts: 156
the Long Island
the captain Offline
Traveler
the captain  Offline
Traveler
Joined: Nov 2015
Posts: 156
the Long Island
There's wx and the 737max issues as well.

The 737Max is one issue B6 is glad to be free of.

Re: AA did it again [Re: ruralcarrier] #193655
04/30/2019 11:36 AM
04/30/2019 11:36 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
I just rechecked my AA flights and made my food selections for our flight and re-entered my email notifications for each flight. So far all good.

Re: AA did it again [Re: SXMScubaman] #193657
04/30/2019 11:38 AM
04/30/2019 11:38 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
Good deal.


J.D.
Re: AA did it again [Re: the captain] #193660
04/30/2019 11:45 AM
04/30/2019 11:45 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
Not trying to be difficult but what is B6? Racking my brain to figure that one out. And wx?

Re: AA did it again [Re: SXMScubaman] #193663
04/30/2019 11:48 AM
04/30/2019 11:48 AM
Joined: Mar 2001
Posts: 15,482
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 15,482
Ohio
I think "wx" is something with weather and "B6" may be JetBlue.


J.D.
Re: AA did it again [Re: ruralcarrier] #193665
04/30/2019 11:53 AM
04/30/2019 11:53 AM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
OK. Thanks.

Re: AA did it again [Re: DannynGinger] #193669
04/30/2019 12:26 PM
04/30/2019 12:26 PM
Joined: Dec 2014
Posts: 93
US
J
jborosara Offline
Traveler
jborosara  Offline
Traveler
J
Joined: Dec 2014
Posts: 93
US
wx is weather

dunno what B6 is

We fly AA all the time - have had good and bad experiences with them - same with Delta

mostly we choose based on schedule (first) and price - but our options are limited - basically to AA and Delta...

we don't have the luxury of ANY nonstops from our closest international airport - which is still just over an hour away from our town...

all of that to say that there are a lot of reasons to choose flights - AA has had a hard time of it lately because of the 737Max - it's a different configuration that the regular 737's and they just had no other choice, even before the FAA grounded them for them. I have zero issues complaining and griping when I've really been done wrong (rare - it did take me forever to get a promised refund from AA once - over a year, in fact) - but alot of the current scheduling issues really are out of their control

Re: AA did it again [Re: jborosara] #193678
04/30/2019 01:17 PM
04/30/2019 01:17 PM
Joined: Jan 2009
Posts: 1,519
Manhattan
W
weeks5051 Offline
Traveler
weeks5051  Offline
Traveler
W
Joined: Jan 2009
Posts: 1,519
Manhattan
B6 is the airline code for JetBlue

Re: AA did it again [Re: weeks5051] #193702
04/30/2019 03:25 PM
04/30/2019 03:25 PM
Joined: Mar 2009
Posts: 12,058
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 12,058
Auburn, WA
OK. Just saying Jet Blue would be easier for most to understand.

Re: AA did it again [Re: DannynGinger] #193832
05/01/2019 09:53 PM
05/01/2019 09:53 PM
Joined: Nov 2015
Posts: 156
the Long Island
the captain Offline
Traveler
the captain  Offline
Traveler
Joined: Nov 2015
Posts: 156
the Long Island
Sorry for the jargon. B6 happens to be what’s on the boarding pass next to the words JetBlue

Re: AA did it again [Re: the captain] #193840
05/01/2019 11:04 PM
05/01/2019 11:04 PM
Joined: Nov 2006
Posts: 1,495
B
Bahston Offline
Traveler
Bahston  Offline
Traveler
B
Joined: Nov 2006
Posts: 1,495
Originally Posted by the captain
Sorry for the jargon. B6 happens to be what’s on the boarding pass next to the words JetBlue


B6 works for me Cappy, but I’m an outlier with more interaction with airlines than most. Unlike many others their ATC call sign is also JetBlue, same as the airline name. (E.g. Cactus, Speedbird, etc.)


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