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You Think Your Trip on AA Was Traumatizing..... #202350
08/13/2019 12:08 PM
08/13/2019 12:08 PM
Joined: Aug 2007
Posts: 115
S
smalbany Offline OP
Traveler
smalbany  Offline OP
Traveler
S
Joined: Aug 2007
Posts: 115

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Re: You Think Your Trip on AA Was Traumatizing..... [Re: smalbany] #202372
08/13/2019 03:41 PM
08/13/2019 03:41 PM
Joined: Oct 2017
Posts: 598
S
SammyM Offline
Traveler
SammyM  Offline
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Joined: Oct 2017
Posts: 598
Thanks for posting this. That poor little boy and family. Not like they have enough to deal with in their lives. If AA offers them future travel vouchers I think I'd say "no thanks".

Re: You Think Your Trip on AA Was Traumatizing..... [Re: smalbany] #202381
08/13/2019 05:24 PM
08/13/2019 05:24 PM
Joined: Jun 2008
Posts: 2,638
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LBI2SXM Offline
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LBI2SXM  Offline
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L
Joined: Jun 2008
Posts: 2,638
AA should offer them much more than travel vouchers! Poor kids.

Re: You Think Your Trip on AA Was Traumatizing..... [Re: smalbany] #202382
08/13/2019 05:31 PM
08/13/2019 05:31 PM
Joined: Aug 2019
Posts: 137
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Tammy Offline
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Tammy  Offline
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Joined: Aug 2019
Posts: 137
So many AA horror stories but this is really the worse. Whilst the general traveling public expect to be ill treated by AA at some time or another, AA needs to put best effort forward when dealing with kids, elderly, differently abled, veterans --- some people do deserve a little extra care.


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Re: You Think Your Trip on AA Was Traumatizing..... [Re: smalbany] #202384
08/13/2019 05:49 PM
08/13/2019 05:49 PM
Joined: Sep 2000
Posts: 3,943
Newtown, CT
kim Offline
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kim  Offline
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Joined: Sep 2000
Posts: 3,943
Newtown, CT
Wow what a mess. I hope the airlines makes good for them. But as a parent and especially if my child had the issues these kids had. There would have been an adult chaperone or myself flying with these kids. Especially with having to make connections. I thought you couldn’t even fly unaccompanied if you had to make connections.

Re: You Think Your Trip on AA Was Traumatizing..... [Re: smalbany] #202390
08/13/2019 08:20 PM
08/13/2019 08:20 PM
Joined: Nov 2006
Posts: 1,391
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Bahston Offline
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Bahston  Offline
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Joined: Nov 2006
Posts: 1,391
This is bad, but not everything about AA is bad. There was a broken aircraft on my last trip out of San Juan, which resulted in a 10-hour delay, AA rebooked me for the next day and put me up in a new beachfront Marriott property. They took great care of me.


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