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DOT extends everywhere? #224119
04/08/2020 01:40 PM
04/08/2020 01:40 PM
Joined: Feb 2019
Posts: 721
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bran Offline OP
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bran  Offline OP
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Was flying from SXM to AXA later this month using AAS and they have the usual book within so many months policy. But just wondered if the DOT refund statement also applies to Air Anguilla services and can use that when emailing them?

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Re: DOT extends everywhere? [Re: bran] #224121
04/08/2020 01:56 PM
04/08/2020 01:56 PM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
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Bran,

You never know in this whacky world but since DOT refers to the US Department of Transportation, I would think probably not. But the thing is, you never know and you may just get a CSR with a sympathetic bent and they’d do it for you. Or NOT!

But you have nothing to lose, particularly in this sheltering world we’re all in right now and time seems to be the thing we have the most of......... and maybe you’d be successful good luck.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: DOT extends everywhere? [Re: bran] #224125
04/08/2020 02:20 PM
04/08/2020 02:20 PM
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bran Offline OP
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bran  Offline OP
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Thx Pat. Yes, I will email them and see what happens, just wanted to be sure of the facts and am I right in understanding that the Airport is still closed until further notice, only freight and emergency services allowed which would give me further leeway with Anguilla Air Services? Thx.

Re: DOT extends everywhere? [Re: bran] #224130
04/08/2020 02:57 PM
04/08/2020 02:57 PM
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Posts: 82,472
Central Florida!
Carol_Hill Offline
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bran--the rule technically applies ONLY to flights either from or to the US. You may get them to honor it. Can't hurt to ask.


Carol Hill
Re: DOT extends everywhere? [Re: bran] #224136
04/08/2020 03:32 PM
04/08/2020 03:32 PM
Joined: Jan 2003
Posts: 760
Chicago area & St-Martin
ChiTownHarry Offline
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Chicago area & St-Martin
Originally Posted by bran
But just wondered if the DOT refund statement also applies to Air Anguilla services and can use that when emailing them?


I cannot imagine it would, however if Anguilla is a member of the EU, you might be in a better position to try for a refund. From Google:

Quote
If your flight has been cancelled or delayed you have the right to compensation under European law. Under EU Regulation 261/2004, passengers are entitled to up to €600 (£534) in compensation when their flight lands at their destination more than three hours late.


--ChiTownHarry
Re: DOT extends everywhere? [Re: ChiTownHarry] #224236
04/09/2020 07:07 PM
04/09/2020 07:07 PM
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Posts: 837
Florida
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wilsonck Offline
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Originally Posted by ChiTownHarry
Originally Posted by bran
But just wondered if the DOT refund statement also applies to Air Anguilla services and can use that when emailing them?


I cannot imagine it would, however if Anguilla is a member of the EU, you might be in a better position to try for a refund. From Google:

Quote
If your flight has been cancelled or delayed you have the right to compensation under European law. Under EU Regulation 261/2004, passengers are entitled to up to €600 (£534) in compensation when their flight lands at their destination more than three hours late.



EU Regulation 261 does not apply to Anguilla.

Re: DOT extends everywhere? [Re: wilsonck] #224248
04/09/2020 09:38 PM
04/09/2020 09:38 PM
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bran Offline OP
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bran  Offline OP
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Originally Posted by wilsonck
Originally Posted by ChiTownHarry
Originally Posted by bran
But just wondered if the DOT refund statement also applies to Air Anguilla services and can use that when emailing them?


I cannot imagine it would, however if Anguilla is a member of the EU, you might be in a better position to try for a refund. From Google:

Quote
If your flight has been cancelled or delayed you have the right to compensation under European law. Under EU Regulation 261/2004, passengers are entitled to up to €600 (£534) in compensation when their flight lands at their destination more than three hours late.



EU Regulation 261 does not apply to Anguilla.


Do you know what aviation authority they come under?

Re: DOT extends everywhere? [Re: bran] #224317
04/10/2020 12:49 PM
04/10/2020 12:49 PM
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Florida
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wilsonck Offline
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Florida
Originally Posted by bran
Do you know what aviation authority they come under ?


Anguilla is under the Eastern Caribbean Civil Aviation Authority.

Re: DOT extends everywhere? [Re: bran] #224324
04/10/2020 01:19 PM
04/10/2020 01:19 PM
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bran Offline OP
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bran  Offline OP
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ok thx.


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