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Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227294
05/31/2020 02:31 PM
05/31/2020 02:31 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Offline OP
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SXMScubaman  Offline OP
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Auburn, WA
I'm sure it will be but you can do it before they cancel and get a full refund.

SXM Sponsors
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227295
05/31/2020 03:23 PM
05/31/2020 03:23 PM
Joined: May 2007
Posts: 479
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CaribLee Offline
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Just checked my June 22 flight on AA and it apparently has been cancelled. We were flying to Miami the day before (which still shows up in my record locator) but the leg to St. Maarten on the 22nd is gone. Not surprised.

Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227296
05/31/2020 03:57 PM
05/31/2020 03:57 PM
Joined: Aug 2010
Posts: 252
vacanakey Offline
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When I spoke with an AA rep a couple weeks ago he said that the first flight he was showing back to sxm was 7/6/20. Of course that would depend if they are allowing flights at that time. We're hoping for a late July return if the island is ready for visitors. Our 6/4 trip was cancelled. frown

Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227311
05/31/2020 08:19 PM
05/31/2020 08:19 PM
Joined: Jun 2014
Posts: 164
pburke40 Offline
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Our July 4th AA flight out of CLT to SXM has been cancelled.

Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227323
06/01/2020 07:40 AM
06/01/2020 07:40 AM
Joined: May 2020
Posts: 13
Pinebluff
JCPanic Offline
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Originally Posted by BillandElaine
My June 18th flight on AA is not canceled yet


Where is your flight from. Our 17th AA flight doesn't exist anymore. Ours was RDU>CLT>SXM. Just curious. I don't see reasonable flights from US to SXM in June.

Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227324
06/01/2020 07:42 AM
06/01/2020 07:42 AM
Joined: May 2020
Posts: 13
Pinebluff
JCPanic Offline
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Originally Posted by SXMScubaman
What airline?


AA. RDU>CLT>SXM

Re: PM looking at mid June to open for tourism [Re: JCPanic] #227325
06/01/2020 08:11 AM
06/01/2020 08:11 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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BillandElaine  Offline
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St Maarten
SXM CLT BDL


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: pburke40] #227328
06/01/2020 09:00 AM
06/01/2020 09:00 AM
Joined: Sep 2004
Posts: 253
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freedomfighter Offline
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Our July 5th out of MIA was also canceled.

Re: PM looking at mid June to open for tourism [Re: JCPanic] #227371
06/01/2020 02:38 PM
06/01/2020 02:38 PM
Joined: Mar 2001
Posts: 15,787
Ohio
ruralcarrier Offline
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Yes, and posted a couple of days ago in a previous discussion.

TTOL PREVIOUS DISCUSSION


J.D.
Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227404
06/02/2020 10:43 AM
06/02/2020 10:43 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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St Maarten
Our flight was just cancelled. Can anyone give me to URL for AA refunds. Unless I missed what the caller said, the aa.com/refund page dos not exist


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227407
06/02/2020 10:50 AM
06/02/2020 10:50 AM
Joined: Mar 2001
Posts: 15,787
Ohio
ruralcarrier Offline
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Originally Posted by BillandElaine
Our flight was just cancelled. Can anyone give me to URL for AA refunds. Unless I missed what the caller said, the aa.com/refund page dos not exist

Try the link below. Supposedly there were a couple of different options before.

https://prefunds.aa.com/refunds/


J.D.
Re: PM looking at mid June to open for tourism [Re: ruralcarrier] #227408
06/02/2020 10:53 AM
06/02/2020 10:53 AM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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JD's link should get you there. You do need your ticket number.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: Carol_Hill] #227414
06/02/2020 11:54 AM
06/02/2020 11:54 AM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Offline OP
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SXMScubaman  Offline OP
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Auburn, WA
And that process is total BS. They should just issue that refund if you request it when on the phone like many other Airlines do. I had to cancel my Alaska fishing trips with Alaska Air and all was done over the phone without having to go to a site and request it. What gets me is with American is you have to request it for each passenger even though it's on the same reservation. A round trip with a companion requires 4 individual requests.

Re: PM looking at mid June to open for tourism [Re: ruralcarrier] #227416
06/02/2020 11:59 AM
06/02/2020 11:59 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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Thanks. It gets me to a page that does nothing. Tells me high number of refund requests. Guess I'll call.


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227417
06/02/2020 12:08 PM
06/02/2020 12:08 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Offline OP
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Auburn, WA
If you stay on that page it will eventually open up so you can make the requests.

Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227418
06/02/2020 12:14 PM
06/02/2020 12:14 PM
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Posts: 1,584
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Bahston Offline
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Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227420
06/02/2020 12:21 PM
06/02/2020 12:21 PM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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Elaine--are you sure? Usually what happens is that it says there are a high number of refund requests, but mine has a pop up screen that there is a button to click on REFUND still. Now, if your browser settings have been set to block pop-ups, then you may have to change that setting. I did it just now and got through to the screen to request a refund.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227423
06/02/2020 12:31 PM
06/02/2020 12:31 PM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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BillandElaine  Offline
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St Maarten
I got a bit further but froze when I get to saying NO VOUCHER. Will try another browser and device, then call


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227426
06/02/2020 12:36 PM
06/02/2020 12:36 PM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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OK, could be a problem because of your location..


Carol Hill
Re: PM looking at mid June to open for tourism [Re: Carol_Hill] #227428
06/02/2020 12:39 PM
06/02/2020 12:39 PM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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St Maarten
Honestly, have not had on line problems with AA before, even though I hate to fly them. I love to fly Jet Blue, but their website sucks! Can't have everything, I guess.

A voucher is only good for flights originating in the US. Useless for us.


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227429
06/02/2020 12:52 PM
06/02/2020 12:52 PM
Joined: Mar 2009
Posts: 12,945
Auburn, WA
SXMScubaman Offline OP
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SXMScubaman  Offline OP
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Posts: 12,945
Auburn, WA
It would work on your return flight as we used a voucher for our May trip to SXM that was canceled and they reissued it with an additional year expiration. It was only for 200 and the balance of our ticket was refunded via the web page posted above. The trip back was on miles and they redeposited those while on phone.

Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227430
06/02/2020 12:57 PM
06/02/2020 12:57 PM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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You should be able to get a refund without any questions. You are entitled to it. And yes, Jet Blue's website is often screwed up.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227432
06/02/2020 01:56 PM
06/02/2020 01:56 PM
Joined: Mar 2001
Posts: 15,787
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Posts: 15,787
Ohio
Originally Posted by BillandElaine
Thanks. It gets me to a page that does nothing. Tells me high number of refund requests. Guess I'll call.

I know calling may be a pain, but I have found that calling around 7:00am (at least with Delta, Capital One and United) produced short wait times, pleasant agents and got the resolve I was hoping for. You might try this and it may also be your internet connection that is causing some of the delay. Good luck.


J.D.
Re: PM looking at mid June to open for tourism [Re: ruralcarrier] #227434
06/02/2020 02:21 PM
06/02/2020 02:21 PM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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BillandElaine  Offline
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St Maarten
I'm up at 5 am. I'll get them in the morning!


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227435
06/02/2020 02:23 PM
06/02/2020 02:23 PM
Joined: Mar 2001
Posts: 15,787
Ohio
ruralcarrier Offline
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Posts: 15,787
Ohio
It has worked well for me. Good luck.


J.D.
Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227437
06/02/2020 02:59 PM
06/02/2020 02:59 PM
Joined: Jun 2014
Posts: 164
pburke40 Offline
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Elaine, the refund page for AA is called "prefunds." Who knows why..... https://prefunds.aa.com/refunds/

Re: PM looking at mid June to open for tourism [Re: pburke40] #227439
06/02/2020 03:06 PM
06/02/2020 03:06 PM
Joined: Mar 2001
Posts: 15,787
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Ohio
Originally Posted by pburke40
Elaine, the refund page for AA is called "prefunds." Who knows why..... https://prefunds.aa.com/refunds/

And this has been posted 3 times now and she said it did not work well for her.


J.D.
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227464
06/03/2020 06:17 AM
06/03/2020 06:17 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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BillandElaine  Offline
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Posts: 17,728
St Maarten
Tried a different browser and it worked fine. Thanks all for assistance.


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227472
06/03/2020 07:25 AM
06/03/2020 07:25 AM
Joined: Mar 2001
Posts: 15,787
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Posts: 15,787
Ohio
Good deal, glad you got it resolved.


J.D.
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227475
06/03/2020 09:01 AM
06/03/2020 09:01 AM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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OK, good.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227582
06/05/2020 07:54 AM
06/05/2020 07:54 AM
Joined: May 2020
Posts: 13
Pinebluff
JCPanic Offline
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JCPanic  Offline
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Pinebluff
Update on our situation. We had June 17th flights with AA that were cancelled just a week ago. They were non-refundable tickets when purchased. We decided to fill out the refund form online because we will wait until things return to normal until we return. Our refund requests were granted in 7 days. AA is backed up, I'm sure, on these requests but are honoring them. Stay safe everyone. Happy travels whenever that may be. We miss our island.

Re: PM looking at mid June to open for tourism [Re: JCPanic] #227583
06/05/2020 08:04 AM
06/05/2020 08:04 AM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Glad to hear it. AA has handled the refund situation well throughout.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227610
06/05/2020 10:08 PM
06/05/2020 10:08 PM
Joined: Nov 2006
Posts: 1,584
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Bahston Offline
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Based on FB posts from officials, it looks like St Barth (and St Martin) may be looking for a PCR test within 48 hours of traveling there. It's way too early to know if that is what is eventually decided on.

Last edited by Bahston; 06/05/2020 10:14 PM.
Re: PM looking at mid June to open for tourism [Re: Bahston] #227611
06/06/2020 08:02 AM
06/06/2020 08:02 AM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Since the vast majority of people enter through Dutch St Maarten, and they have reopened the borders between Dutch and French sides, for SXM, what really matters is what Dutch St Maarten decides. Several islands in the Caribbean are requiring a negative test.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: Carol_Hill] #227612
06/06/2020 08:09 AM
06/06/2020 08:09 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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BillandElaine  Offline
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St Maarten
Voyager ferry has started up between St Barths and St Martin. St Barths is Covid free, they say.


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227613
06/06/2020 08:41 AM
06/06/2020 08:41 AM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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I posted this story the other day. But unless something has changed since the 2nd, it's not really regular service. Only those with express permission from government can use it.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: Carol_Hill] #227616
06/06/2020 09:16 AM
06/06/2020 09:16 AM
Joined: Sep 2003
Posts: 17,728
St Maarten
BillandElaine Offline
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BillandElaine  Offline
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St Maarten
Sorry, I missed that post.


Elaine
*********************************
God Bless the broken road....
Re: PM looking at mid June to open for tourism [Re: BillandElaine] #227617
06/06/2020 09:41 AM
06/06/2020 09:41 AM
Joined: Aug 2000
Posts: 73,179
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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No problem.


Carol Hill
Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227630
06/06/2020 01:53 PM
06/06/2020 01:53 PM
Joined: Nov 2006
Posts: 1,584
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Bahston Offline
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Travel restrictions between St Martin, St Barth, Guadeloupe, and Martinique will be lifted as of Monday, June 8.

https://www.facebook.com/prefet971/

Re: PM looking at mid June to open for tourism [Re: SXMScubaman] #227633
06/06/2020 05:37 PM
06/06/2020 05:37 PM
Joined: Feb 2012
Posts: 94
McKinney, TX
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Hoop77 Offline
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McKinney, TX
Our June 22 AA flights were cancelled this week😥

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