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I was approved, husband denied
#240055
11/17/2020 06:43 PM
11/17/2020 06:43 PM
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Joined: Jul 2006
Posts: 12,669 Peaceful Eastern North Carolin...
GaKaye
OP
Traveler
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OP
Traveler
Joined: Jul 2006
Posts: 12,669
Peaceful Eastern North Carolin...
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Forgive me for not searching to find the answer to this, but I'm a little freaked out right now. David and I both had our tests yesterday, got our negative results today, and submitted our applications. Mine was approved in less than an hour, and his was declined a few minutes ago. The reasons given were that the lab report didn't specify the lab name, date, type of sample, etc, etc. It specified all of that. I read here that someone else had a similar problem, but I don't remember how they solved it. David tried to respond to the email, but it was bounced back, so he's submitting another application. Any help would be greatly appreciated!
UPDATE: David submitted another application, along with an email to the Minister of Health. His second application was approved, and he received a response to his email that the first denial was an error. All of this occurred within less than four hours of our initial submissions, so things are being done quickly. We'll be there Saturday!!
Last edited by GaKaye; 11/17/2020 08:11 PM. Reason: to update!
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Re: I was approved, husband denied
[Re: GaKaye]
#240056
11/17/2020 06:52 PM
11/17/2020 06:52 PM
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Joined: Mar 2001
Posts: 16,092 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 16,092
Ohio
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There have been other reports of this. I believe upon resubmission (and possibly a little more information) everything went through for the others who experienced this. I will see if I can find the posts.
J.D.
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Re: I was approved, husband denied
[Re: GaKaye]
#240059
11/17/2020 06:57 PM
11/17/2020 06:57 PM
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Joined: Aug 2003
Posts: 212 Lake Orion, MI
gomer36
Traveler
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Traveler
Joined: Aug 2003
Posts: 212
Lake Orion, MI
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It almost sounds like the file didn't attach properly or possibly was corrupted during transmission and they couldn't read all or part of it...I haven't submitted ours yet, so I'm not familiar with the method that they provide or generate their feedback on their end..it could be just check boxes on their end and those generate the "reasons" in their response. Might not be a "couldn't read it" choice for them to select. I would do exactly as you say and resubmit the application, particularly because they accepted yours.
"When one encounters a man of rare intellect, one should endeavor to discover what beer he drinks."
Gomer --------------------------------------------------
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Re: I was approved, husband denied
[Re: GaKaye]
#240061
11/17/2020 07:04 PM
11/17/2020 07:04 PM
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Joined: Mar 2001
Posts: 16,092 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 16,092
Ohio
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I did a quick search and came up empty but I know it has been discussed a time or two. Good luck!
J.D.
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Re: I was approved, husband denied
[Re: GaKaye]
#240065
11/17/2020 07:32 PM
11/17/2020 07:32 PM
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Joined: Aug 2012
Posts: 2,062
PelicanPirate
Traveler
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Traveler
Joined: Aug 2012
Posts: 2,062
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Re: I was approved, husband denied
[Re: GaKaye]
#240101
11/18/2020 05:12 AM
11/18/2020 05:12 AM
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Joined: Mar 2001
Posts: 16,092 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 16,092
Ohio
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UPDATE: David submitted another application, along with an email to the Minister of Health. His second application was approved, and he received a response to his email that the first denial was an error. All of this occurred within less than four hours of our initial submissions, so things are being done quickly. We'll be there Saturday!! Good deal. Hope you have a good trip.
J.D.
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Re: I was approved, husband denied
[Re: wildbill069]
#240418
11/21/2020 01:09 PM
11/21/2020 01:09 PM
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Joined: Apr 2008
Posts: 2,331 Connecticut
The_Lurker
Traveler
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Traveler
Joined: Apr 2008
Posts: 2,331
Connecticut
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Sane thing here I was approved & Pat was not for the same reasons I resubmitted Pats using a different Email and was approved !!! We will see everyone tomorrow !!!
Have a great time!! Did you use the at home kits again? Just asking so people know with all the confusion. 
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Re: I was approved, husband denied
[Re: The_Lurker]
#240421
11/21/2020 01:22 PM
11/21/2020 01:22 PM
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Joined: Mar 2001
Posts: 16,092 Ohio
ruralcarrier
Traveler
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Traveler
Joined: Mar 2001
Posts: 16,092
Ohio
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Sane thing here I was approved & Pat was not for the same reasons I resubmitted Pats using a different Email and was approved !!! We will see everyone tomorrow !!!
Have a great time!! Did you use the at home kits again? Just asking so people know with all the confusion.  Just to be clear as we do not want any erroneous information posted that may have a negative impact on ANYONE trying to get to the island. With what is currently posted on the SXM Travel Requirements website, results from Home Test kits are NOT acceptable. Perhaps some are getting through but I would highly caution anyone trying to travel with the results from a home test. SXM TRAVEL REQUIREMENTSPay close attention to paragraph #4 as the home test kit is addressed.I know the type of acceptable test is changing soon but until or unless the SXM Travel Requirements are updated to reflect acceptance of Home Test Kits, you are on your own and could have some problems. Personally, I would NOT take the chance at this time.
J.D.
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Re: I was approved, husband denied
[Re: wildbill069]
#240429
11/21/2020 02:18 PM
11/21/2020 02:18 PM
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Joined: Aug 2000
Posts: 74,082 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 74,082
Central Florida!
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Bill--Georgia specifically did not submit both applications with the same email address, so that wasn't the problem in her case. If it were me, I would have re-submitted the application, as she did, in case the denial was incorrect in the first place. Did you use the home test the first time? As JD said, people should not plan on submitting those home tests at this time, since they are specifically not authorized, according to the SXM website. Sounds like you're good to go now though, so enjoy!!
Carol Hill
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