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Disappointed #246178
01/31/2021 10:58 AM
01/31/2021 10:58 AM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
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V1V2VR  Offline OP
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V
Joined: Apr 2017
Posts: 21
40 yr visitor.I May have just had the proverbial straw that broke the camels back moment. After jumping through hoops the last two days at considerable expense to meet time requirements I have been denied authorization for my 2/1 arrival
EHAS Requires a negative rt-PCR Test
“AND/OR” a negative antigen test from one of 3 manufacturers

My entry is being denied because The minister of healths office doesn’t
Like Mass Generals choice of Antigen test manufacturer
Even though the negative Sophia antigen results
We’re accompanied by a negative rt-PCR result

So I’ll be spending the rest of my Sunday
Trying to get my money back from AA and Sonesta

Imagine the 3rd world health office not accepting results from a world leader in healthcare. FU SXM

SXM Sponsors
Re: Disappointed [Re: V1V2VR] #246179
01/31/2021 11:03 AM
01/31/2021 11:03 AM
Joined: Aug 2012
Posts: 2,288
P
PelicanPirate Offline
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PelicanPirate  Offline
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P
Joined: Aug 2012
Posts: 2,288
Wow, major bummer.

Re: Disappointed [Re: V1V2VR] #246180
01/31/2021 11:06 AM
01/31/2021 11:06 AM
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
GaKaye Offline
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GaKaye  Offline
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Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
Try resubmitting the form; you may get someone who's not as much a stickler.

Re: Disappointed [Re: V1V2VR] #246181
01/31/2021 11:07 AM
01/31/2021 11:07 AM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Joined: Aug 2000
Posts: 82,482
Central Florida!
Wait--you have a negative PCR test? If so, you wouldn't need a antigen test at all. If in fact you have a negative PCR test, why don't you call and phone number that has been posted here? You certainly DON'T need anything else, IF you have a negative PCR test. (Unless the antigen test is positive??)


Carol Hill
Re: Disappointed [Re: V1V2VR] #246182
01/31/2021 11:13 AM
01/31/2021 11:13 AM
Joined: Jun 2019
Posts: 157
Arlen, TX
BillDauterive Offline
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BillDauterive  Offline
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Joined: Jun 2019
Posts: 157
Arlen, TX
I'd suggest submitting again, but ONLY submit the R-PCR test.

And keep this phone number handy. It's been helpful to a lot of others here:

1-721-542-1570

Call if you get rejected again. Don't give up yet!

Re: Disappointed [Re: V1V2VR] #246183
01/31/2021 11:17 AM
01/31/2021 11:17 AM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
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V1V2VR  Offline OP
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Joined: Apr 2017
Posts: 21
My point exactly Carol. Based on Ehas guidance the neg PCR trumps the antigen test
I’ve emailed the sintmaartengov address but I’ve seen no phone number
Could someone please provide?

Re: Disappointed [Re: V1V2VR] #246188
01/31/2021 11:30 AM
01/31/2021 11:30 AM
Joined: Jan 2010
Posts: 916
B
badbenni Offline
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badbenni  Offline
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B
Joined: Jan 2010
Posts: 916
Just resubmit the form and upload just the nr-PCR test results. There are at least 10 different people who are doing the admission emails so your chance of getting accepted is very good as long as your PCR test was negative.

Re: Disappointed [Re: V1V2VR] #246189
01/31/2021 11:34 AM
01/31/2021 11:34 AM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
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V1V2VR  Offline OP
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V
Joined: Apr 2017
Posts: 21
My point exactly Carol. Based on Ehas guidance the neg PCR trumps the antigen test
I’ve emailed the

Re: Disappointed [Re: V1V2VR] #246191
01/31/2021 11:37 AM
01/31/2021 11:37 AM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
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V1V2VR  Offline OP
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V
Joined: Apr 2017
Posts: 21
Thank you so much for providing a number
How delightful to have a real human answer the phone.
The gentleman was very helpful and is currently looking into my situation
I m hoping for good news
Thank you again

Re: Disappointed [Re: V1V2VR] #246193
01/31/2021 11:48 AM
01/31/2021 11:48 AM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Joined: Aug 2000
Posts: 82,482
Central Florida!
Please keep us updated, but I really think this will work out. I think your problem was that you never should have submitted the antigen test at all. Best wishes.


Carol Hill
Re: Disappointed [Re: V1V2VR] #246194
01/31/2021 11:48 AM
01/31/2021 11:48 AM
Joined: Mar 2001
Posts: 17,477
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Joined: Mar 2001
Posts: 17,477
Ohio
Good luck. It has been a cluster for many people.


J.D.
Re: Disappointed [Re: Carol_Hill] #246204
01/31/2021 02:02 PM
01/31/2021 02:02 PM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
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V1V2VR  Offline OP
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Joined: Apr 2017
Posts: 21
In retrospect I prob should’ve submitted the PCR
Less is more. I just wanted to ensure a slam dunk

No word yet 1304. Flight departing in 15 hrs

Re: Disappointed [Re: V1V2VR] #246205
01/31/2021 02:24 PM
01/31/2021 02:24 PM
Joined: Jun 2008
Posts: 1,297
CT
pony600 Offline
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pony600  Offline
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Joined: Jun 2008
Posts: 1,297
CT
Originally Posted by V1V2VR
In retrospect I prob should’ve submitted the PCR
Less is more. I just wanted to ensure a slam dunk

No word yet 1304. Flight departing in 15 hrs


Good luck! Keeping fingers crosse for you!


[Linked Image]



If life hands you a lemon, just squeeze it on a lobster!
Re: Disappointed [Re: V1V2VR] #246213
01/31/2021 03:41 PM
01/31/2021 03:41 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,482
Central Florida!
Good luck. It should work out. Let us know!!


Carol Hill
Re: Disappointed [Re: V1V2VR] #246221
01/31/2021 06:21 PM
01/31/2021 06:21 PM
Joined: Aug 2003
Posts: 295
Lake Orion, MI
gomer36 Offline
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gomer36  Offline
Traveler
Joined: Aug 2003
Posts: 295
Lake Orion, MI
Hang in there! Denied several times, the phone number did the trick for us too. We had a Monday departure also, and everyone was working remotely on Sunday so it took a bit more effort. We got the BD Veritor rapid test on Saturday morning and immediately submitted, and it took until later Sunday afternoon to finally get that nice email with the green header instead of the dreaded red one. Also, as others have pointed out..it seems to work best when you submit each person from their own email address.


"We are tied to the ocean. And when we go back to the sea, whether it is to sail or to watch - we are going back from whence we came." ~ John F. Kennedy
Re: Disappointed [Re: V1V2VR] #246224
01/31/2021 08:42 PM
01/31/2021 08:42 PM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
Traveler
V1V2VR  Offline OP
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V
Joined: Apr 2017
Posts: 21
Sometimes you win
Sometimes you bust
This one is. Bust!!
Spoke w two people , both said they’d call me back
Neither did

And so it goes

Last edited by V1V2VR; 01/31/2021 08:46 PM.
Re: Disappointed [Re: V1V2VR] #246226
01/31/2021 08:44 PM
01/31/2021 08:44 PM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
Traveler
V1V2VR  Offline OP
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V
Joined: Apr 2017
Posts: 21
So now the chase is on w.AA and Sonesta

Re: Disappointed [Re: V1V2VR] #246227
01/31/2021 08:55 PM
01/31/2021 08:55 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,482
Central Florida!
I don't understand. Was the antigen test positive??


Carol Hill
Re: Disappointed [Re: V1V2VR] #246229
01/31/2021 09:59 PM
01/31/2021 09:59 PM
Joined: Sep 2000
Posts: 4,673
Newtown, CT
kim Offline
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kim  Offline
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Joined: Sep 2000
Posts: 4,673
Newtown, CT
just resubmit with just the PCR. once resubmitted im sure will be approved

Re: Disappointed [Re: Carol_Hill] #246230
01/31/2021 10:34 PM
01/31/2021 10:34 PM
Joined: Apr 2017
Posts: 21
V
V1V2VR Offline OP
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V1V2VR  Offline OP
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V
Joined: Apr 2017
Posts: 21
Both tests were negative
Both results were sent in one file
My guess is the person opened the file
Saw Sophia antigen test and never bothered to look at page 2,3 or 4
Pages 3,4 were the negative PCR results

BUST

Re: Disappointed [Re: V1V2VR] #246232
01/31/2021 10:50 PM
01/31/2021 10:50 PM
Joined: Sep 2000
Posts: 4,673
Newtown, CT
kim Offline
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kim  Offline
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Joined: Sep 2000
Posts: 4,673
Newtown, CT
just not making sense, you used two different email addresses and uploaded the test results as a pdf correct. just resubmit them correctly without the antigen. just send the pcr. not sure why you would send both. but leave one out and retry.

Re: Disappointed [Re: V1V2VR] #246238
02/01/2021 08:16 AM
02/01/2021 08:16 AM
Joined: Dec 2004
Posts: 5,082
Massachusetts
boucharda Online content
Traveler
boucharda  Online Content
Traveler
Joined: Dec 2004
Posts: 5,082
Massachusetts
I might have missed it but I would ignore the rejected application and re-apply with the neg PCR...wait a few hours and then call

Re: Disappointed [Re: boucharda] #246239
02/01/2021 08:32 AM
02/01/2021 08:32 AM
Joined: Mar 2001
Posts: 17,477
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 17,477
Ohio
I believe (from an earlier post), the OP is past the scheduled flight time and cancelled.


J.D.
Re: Disappointed [Re: V1V2VR] #246240
02/01/2021 09:13 AM
02/01/2021 09:13 AM
Joined: Dec 2004
Posts: 5,082
Massachusetts
boucharda Online content
Traveler
boucharda  Online Content
Traveler
Joined: Dec 2004
Posts: 5,082
Massachusetts
Oops.....forgot the timeline


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