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glitch on EHAS form #248385
02/25/2021 03:15 PM
02/25/2021 03:15 PM
Joined: Feb 2007
Posts: 4,348
Rhode Island
RonDon Offline OP
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RonDon  Offline OP
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Posts: 4,348
Rhode Island
I've tried for several days to complete EHAS form to no avail. Under heading INSURANCE nothing more appears so that I can fill it out.

Is anyone else having trouble? I called 721 542 1570 to ask for help and first time she said that part MUST be filled out. I tried again---still nothing so I called her a 2nd time to stress there was nothing on the form to allow this so she's checking with someone else and claims she will call me back.

Last edited by RonDon; 02/25/2021 03:16 PM.
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Re: glitch on EHAS form [Re: RonDon] #248386
02/25/2021 03:17 PM
02/25/2021 03:17 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Central Florida!
Rosemary--not sure what your exact problem is, but are you using the same computer each time? Perhaps you need to clear your cookies, if you know how to do that.

Otherwise, do you know any teenagers who could come help you? That's not a joke, as it seems that kids can do anything they want with a computer!!


Carol Hill
Re: glitch on EHAS form [Re: RonDon] #248392
02/25/2021 03:29 PM
02/25/2021 03:29 PM
Joined: Feb 2007
Posts: 4,348
Rhode Island
RonDon Offline OP
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RonDon  Offline OP
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Rhode Island
Carol it's the form itself

As you progress through it each section has a header then boxes to fill out or blocks to check off under that header. But when you get header INSURANCE there's nothing to fill out except the I consent block.

I called the number listed on this forum 721 542 1570 and she's checking on it.

Re: glitch on EHAS form [Re: RonDon] #248400
02/25/2021 04:00 PM
02/25/2021 04:00 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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OK, hope you get it figured out. It sure seems that there are a whole lot of boxes to tick these days, just to take a vacation!!! duh


Carol Hill
Re: glitch on EHAS form [Re: RonDon] #248401
02/25/2021 04:01 PM
02/25/2021 04:01 PM
Joined: Oct 2009
Posts: 771
P
phillygirl7 Offline
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If you click "I Consent" I believe the $30 fee is added and you proceed. That is not involuntary, everyone has to buy that $30 insurance. Maybe I am missing something though as I have not filled one out since this insurance requirement was added.

Re: glitch on EHAS form [Re: phillygirl7] #248402
02/25/2021 04:12 PM
02/25/2021 04:12 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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True, the insurance is mandatory and so maybe she is just misunderstanding the form? You have to consent to it, and so you have to check the box, so they can charge you for it.


Carol Hill
Re: glitch on EHAS form [Re: RonDon] #248405
02/25/2021 04:49 PM
02/25/2021 04:49 PM
Joined: Feb 2007
Posts: 4,348
Rhode Island
RonDon Offline OP
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RonDon  Offline OP
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Yes I was told there's a glitch and if anyone else runs into it just email EHAS and they take care of it. I used email on their web site and they responded quickly.

Re: glitch on EHAS form [Re: RonDon] #248406
02/25/2021 04:49 PM
02/25/2021 04:49 PM
Joined: May 2002
Posts: 5,262
Kennys Offline
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Kennys  Offline
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Hoping all goes well Folks !

Re: glitch on EHAS form [Re: phillygirl7] #248407
02/25/2021 04:51 PM
02/25/2021 04:51 PM
Joined: Feb 2007
Posts: 4,348
Rhode Island
RonDon Offline OP
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RonDon  Offline OP
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Rhode Island
Originally Posted by phillygirl7
If you click "I Consent" I believe the $30 fee is added and you proceed. That is not involuntary, everyone has to buy that $30 insurance. Maybe I am missing something though as I have not filled one out since this insurance requirement was added.


yes philly but after I clicked consent box nothing more happened. When I called they told me they had received my form and they'd check on why the insurance info wasn't coming up (see above post.)

Re: glitch on EHAS form [Re: RonDon] #248412
02/25/2021 05:10 PM
02/25/2021 05:10 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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OK, hope it all gets worked out.


Carol Hill
Re: glitch on EHAS form [Re: RonDon] #248415
02/25/2021 05:25 PM
02/25/2021 05:25 PM
Joined: Jul 2010
Posts: 273
Albany, NY
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JimandBeth Offline
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Posts: 273
Albany, NY
If my memory serves me correctly, there were two acceptance boxes to check on the insurance page, one at the top of the page and one at the bottom. I missed the one at the top of the page the first time I did it.
Originally Posted by RonDon
Originally Posted by phillygirl7
If you click "I Consent" I believe the $30 fee is added and you proceed. That is not involuntary, everyone has to buy that $30 insurance. Maybe I am missing something though as I have not filled one out since this insurance requirement was added.


yes philly but after I clicked consent box nothing more happened. When I called they told me they had received my form and they'd check on why the insurance info wasn't coming up (see above post.)

Re: glitch on EHAS form [Re: RonDon] #248427
02/25/2021 07:54 PM
02/25/2021 07:54 PM
Joined: Feb 2007
Posts: 4,348
Rhode Island
RonDon Offline OP
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RonDon  Offline OP
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Rhode Island
all set EHAS emailed me with a link for the insurance then later a thank you paid complete. We leave Saturday 2/27

Re: glitch on EHAS form [Re: RonDon] #248434
02/25/2021 08:20 PM
02/25/2021 08:20 PM
Joined: Aug 2000
Posts: 82,482
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Central Florida!
Ok, great!!


Carol Hill
Re: glitch on EHAS form [Re: RonDon] #248438
02/25/2021 09:04 PM
02/25/2021 09:04 PM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
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pat  Offline
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Happy you were able to resolve all the issues and have now cleared the latest hurdles. Wishing you a great trip.😊😊


Respectfully,

pat



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