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Unusual EHAS Question #269192
11/16/2021 04:05 PM
11/16/2021 04:05 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
My husband and I have both received our pre-approvals with the QR codes, however, his doesn't have the flight information on it. I applied for his first, and when I applied for mine, I had to fill in the flight info, which I didn't have to on his, for some reason. I've sent an email to the EHAS contact address, asking that they add the flight information to his approval, but haven't received a response after about 8 hours. My concern is that the agent at the airport won't let him board if the flight information isn't in the approval.

Has anyone else experienced this exact problem, and if so, what was your experience? Wondering if I should just reapply for him....

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Re: Unusual EHAS Question [Re: GaKaye] #269193
11/16/2021 04:18 PM
11/16/2021 04:18 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Posts: 1,263
United States of America
It wouldn't hurt to reapply , but if you have the prep approval form that is what is important. They will check his name on the form and that's really all they did for us. They aren't even scanning their own QR codes, they compared the names between the EHAS document and the passport.


SXMSMISADB
L13SDD&ESAD

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Re: Unusual EHAS Question [Re: bdeeley] #269194
11/16/2021 04:22 PM
11/16/2021 04:22 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Posts: 13,020
Peaceful Eastern North Carolin...
I just have visions of some rule-follower who's been told that the flight number has to match the boarding pass. As a rule-follower myself, I can see that being a problem, lol.

Re: Unusual EHAS Question [Re: GaKaye] #269196
11/16/2021 04:42 PM
11/16/2021 04:42 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
It is possible when you submitted the application that you accidentally chose in-transit and that caused the missing flight number. If you go back and reapply, double check your responses, and that should fix everything.


SXMSMISADB
L13SDD&ESAD

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Re: Unusual EHAS Question [Re: bdeeley] #269199
11/16/2021 05:11 PM
11/16/2021 05:11 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Posts: 13,020
Peaceful Eastern North Carolin...
I don't think so, because the pre-approval has the correct duration of the stay. If I don't hear anything by the end of the day, I'll reapply.

Re: Unusual EHAS Question [Re: GaKaye] #269200
11/16/2021 05:13 PM
11/16/2021 05:13 PM
Joined: Dec 2020
Posts: 9
C
CC12 Offline
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CC12  Offline
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C
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Posts: 9
I noticed that on my husbands pre-approval forms when I submitted for both of us and we were approved. We had no problem when we arrived on 11/4/21.

Re: Unusual EHAS Question [Re: GaKaye] #269201
11/16/2021 05:20 PM
11/16/2021 05:20 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
Safe travels down, you'll both make it. If need be, throw my name around, you never know.


SXMSMISADB
L13SDD&ESAD

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Re: Unusual EHAS Question [Re: GaKaye] #269208
11/16/2021 05:46 PM
11/16/2021 05:46 PM
Joined: Apr 2001
Posts: 14,112
Brookfield, CT.
pat Offline
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pat  Offline
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Posts: 14,112
Brookfield, CT.
Good luck, Georgia. I’m thinking you’ll be fine but I’m a ‘what iffer’ too so I get your concerns.🙂🙂


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Unusual EHAS Question [Re: GaKaye] #269211
11/16/2021 05:59 PM
11/16/2021 05:59 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Peaceful Eastern North Carolin...
Just to clarify my concerns: I'm concerned that the agent at our originating airport won't allow him to board the flight if the flight number isn't on the pre-approval form. I have no worries at all about what would happen once we get to SXM, as I can show them the email I sent requesting that his approval be corrected.

Re: Unusual EHAS Question [Re: CC12] #269212
11/16/2021 06:00 PM
11/16/2021 06:00 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
Originally Posted by CC12
I noticed that on my husbands pre-approval forms when I submitted for both of us and we were approved. We had no problem when we arrived on 11/4/21.


That's encouraging, thank you.

Re: Unusual EHAS Question [Re: GaKaye] #269213
11/16/2021 06:03 PM
11/16/2021 06:03 PM
Joined: Dec 2020
Posts: 9
C
CC12 Offline
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CC12  Offline
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Posts: 9
Your welcome, Enjoy your trip!

Re: Unusual EHAS Question [Re: GaKaye] #269214
11/16/2021 06:05 PM
11/16/2021 06:05 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
What are your flights?


SXMSMISADB
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Re: Unusual EHAS Question [Re: bdeeley] #269216
11/16/2021 06:25 PM
11/16/2021 06:25 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Posts: 13,020
Peaceful Eastern North Carolin...
Originally Posted by bdeeley
What are your flights?


RDU/MIA/SXM

Re: Unusual EHAS Question [Re: GaKaye] #269219
11/16/2021 07:02 PM
11/16/2021 07:02 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
Does EHAS approval show any flight number at all?


SXMSMISADB
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Re: Unusual EHAS Question [Re: GaKaye] #269220
11/16/2021 07:04 PM
11/16/2021 07:04 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
I just checked mine, we went BWI-ATL-SXM and the flight number for ATL-SXM is all that showed!


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Re: Unusual EHAS Question [Re: bdeeley] #269221
11/16/2021 07:57 PM
11/16/2021 07:57 PM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
No flight numbers are shown at all, because I didn't enter them. The only flight number I entered on mine was the one that entered SXM, which makes sense, since that's really all they're concerned with. We've still not heard back from my email, so I'll resubmit in the morning.

Re: Unusual EHAS Question [Re: GaKaye] #269222
11/16/2021 08:13 PM
11/16/2021 08:13 PM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
Have faith, it will work out. 😎


SXMSMISADB
L13SDD&ESAD

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Re: Unusual EHAS Question [Re: GaKaye] #269239
11/17/2021 07:03 AM
11/17/2021 07:03 AM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
Since I received no response to my email by this morning, I went ahead and reapplied. The system was aware that he had already purchased the insurance, so I was allowed to skip that step. It's all good.

Re: Unusual EHAS Question [Re: GaKaye] #269243
11/17/2021 08:59 AM
11/17/2021 08:59 AM
Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
GaKaye Offline OP
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GaKaye  Offline OP
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Joined: Jul 2006
Posts: 13,020
Peaceful Eastern North Carolin...
Application approved with flight info. Probably wasn't necessary, but I feel better now 😌

Re: Unusual EHAS Question [Re: GaKaye] #269253
11/17/2021 10:23 AM
11/17/2021 10:23 AM
Joined: Oct 2013
Posts: 1,263
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,263
United States of America
Great, safe travels


SXMSMISADB
L13SDD&ESAD

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Re: Unusual EHAS Question [Re: GaKaye] #269264
11/17/2021 12:39 PM
11/17/2021 12:39 PM
Joined: Aug 2000
Posts: 79,045
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Joined: Aug 2000
Posts: 79,045
Central Florida!
Can't hurt to be careful. Enjoy your trip!


Carol Hill
Re: Unusual EHAS Question [Re: GaKaye] #269273
11/17/2021 01:49 PM
11/17/2021 01:49 PM
Joined: May 2021
Posts: 124
LI, NY
R
RM5 LI Offline
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RM5 LI  Offline
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Joined: May 2021
Posts: 124
LI, NY
Safe travels!


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