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Question on EHAS #274737
02/03/2022 08:32 AM
02/03/2022 08:32 AM
Joined: Dec 2010
Posts: 195
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murphycpcu Offline OP
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murphycpcu  Offline OP
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Joined: Dec 2010
Posts: 195
We were supposed to arrive Friday and the EHAS was done on Tuesday. We are fully vaccinated. Now we are re-booked due to the storm and arrive on Saturday. Do we need to do anything? Our transfer is now through Charlotte instead of Miami.

??

SXM Sponsors
Re: Question on EHAS [Re: murphycpcu] #274740
02/03/2022 09:03 AM
02/03/2022 09:03 AM
Joined: Aug 2000
Posts: 79,674
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Posts: 79,674
Central Florida!
I would think you would need to re-do the authorization regardless, but especially since your point of entry from the US is now Charlotte. The only question would be having to pay again for the insurance and then getting your money back from the prior authorization. I would try to email them and see if you can get an answer directly from them.


Carol Hill
Re: Question on EHAS [Re: murphycpcu] #274745
02/03/2022 09:48 AM
02/03/2022 09:48 AM
Joined: Jun 2003
Posts: 251
Upstate, NY
Mikel Offline
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Mikel  Offline
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Upstate, NY
We had someone last week whose preapproval showed her name incorrectly and did not notice it until the night before. She emailed EHAS late at night and was told just to resubmit. Within a couple of days, the second $15 was automatically refunded.

Re: Question on EHAS [Re: murphycpcu] #274746
02/03/2022 10:07 AM
02/03/2022 10:07 AM
Joined: Jul 2006
Posts: 13,116
Peaceful Eastern North Carolin...
GaKaye Offline
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GaKaye  Offline
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I would reapply. Also, when my husband's approval came without flight information, I reapplied for him, and when I got to the insurance section, it stated that I had already purchased that and did not charge me.

Re: Question on EHAS [Re: murphycpcu] #274773
02/03/2022 03:24 PM
02/03/2022 03:24 PM
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Posts: 195
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murphycpcu Offline OP
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murphycpcu  Offline OP
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Joined: Dec 2010
Posts: 195
They replied “ no problem”. Just present the form previously approved.

Re: Question on EHAS [Re: murphycpcu] #274781
02/03/2022 05:30 PM
02/03/2022 05:30 PM
Joined: Aug 2000
Posts: 79,674
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Central Florida!
Ok, good for you!


Carol Hill
Re: Question on EHAS [Re: murphycpcu] #274782
02/03/2022 05:35 PM
02/03/2022 05:35 PM
Joined: Jan 2018
Posts: 353
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Uksimonusa Offline
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Uksimonusa  Offline
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Originally Posted by murphycpcu
They replied “ no problem”. Just present the form previously approved.


That may be the case for SXM, but the airlines may look at it differently, new date and new departure airport. AA have been know to do some strange things

Re: Question on EHAS [Re: Uksimonusa] #274800
02/04/2022 08:20 AM
02/04/2022 08:20 AM
Joined: Jul 2006
Posts: 13,116
Peaceful Eastern North Carolin...
GaKaye Offline
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GaKaye  Offline
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Posts: 13,116
Peaceful Eastern North Carolin...
Originally Posted by Uksimonusa
Originally Posted by murphycpcu
They replied “ no problem”. Just present the form previously approved.


That may be the case for SXM, but the airlines may look at it differently, new date and new departure airport. AA have been know to do some strange things



Agreed. I'd be sure to have that email available to show to the airline personnel in the event they question it.


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