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EHAS question #282440
05/16/2022 08:31 AM 05/16/2022 08:31 AM
Joined: Apr 2022
Posts: 5
H
Houston Offline OP
Traveler
Houston  Offline OP
Traveler
H
Joined: Apr 2022
Posts: 5
Submitted two requests yesterday morning.
One came back in an hour, second has not come back.
Used same email for both
What is your advise?
SXM Sponsors
Re: EHAS question [Re: Houston] #282441
05/16/2022 08:33 AM 05/16/2022 08:33 AM
Joined: Mar 2001
Posts: 17,524
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 17,524
Ohio
Resubmit.

J.D.
Re: EHAS question [Re: Houston] #282443
05/16/2022 09:31 AM 05/16/2022 09:31 AM
Joined: Mar 2009
Posts: 18,715
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,715
Auburn, WA
Definitely resubmit if it's been over 12 hours. My wife's came back as I was submitting mine and mine took 4+ hours. Check your spam even though yours wasn't in spam other could be.
Re: EHAS question [Re: Houston] #282445
05/16/2022 10:07 AM 05/16/2022 10:07 AM
Joined: Apr 2022
Posts: 5
H
Houston Offline OP
Traveler
Houston  Offline OP
Traveler
H
Joined: Apr 2022
Posts: 5
Update
Contacted EHAS folks, and they were very helpful.
It had been approved, it just was not getting to my email.
Sent to wifes email had QR code and we are good to go.
Slight panic.
EHAS help desk was very helpful
Re: EHAS question [Re: Houston] #282451
05/16/2022 11:07 AM 05/16/2022 11:07 AM
Joined: Aug 2000
Posts: 82,705
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,705
Central Florida!
Glad you got it resolved. Enjoy!!

Carol Hill

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