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Flamingo & RP Housekeeping #296326
02/23/2023 12:03 PM
02/23/2023 12:03 PM
Joined: Mar 2004
Posts: 4,300
Vancouver, WA
Todd Offline OP
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I was just reading elsewhere about a couple staying in the same unit for multiple weeks at Flamingo and they didn't seem to be getting any housekeeping other than at the end of the week when most were arriving or leaving. Also noted that previous staff gone and now using contracted out staff. Not sure if this is the same at Royal Palm noting their affiliation with Flamingo. I remember a lot of talk post Irma that if they were able to remain closed for a longer period of time they might have the right to fire or end employment with their existing staff. So sounds like that happened but did they actually also stop midweek cleaning? I find that hard to believe but that is what is being reported. Curious, certainly don't want that to be a new trend.


I prefer the Isle seat
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Re: Flamingo & RP Housekeeping [Re: Todd] #296330
02/23/2023 12:13 PM
02/23/2023 12:13 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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Auburn, WA
They stopped midweek cleaning at Flamingo to help reduce maintenance costs. Probably the same at RP too as both resorts are now under the Hilton umbrella. There are no plans to reinstate midweek service unless you request it at an extra charge. I'm happy not to have them do the midweek cleaning as it usually interfered with us having to be gone during the cleaning. If you need more towels, linens or supplies all you have to do is contact front desk and those items are delivered at no additional cost.

Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296332
02/23/2023 12:42 PM
02/23/2023 12:42 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Scuba--as always, whatever they do at Flamingo is good with you. I am very happy to have DAILY housekeeping at Beachside Villas. And we are generally there half the time when they are cleaning. Doesn't bother me at all for the maids to be there. Every other day would probably be OK, but I for sure would want more than a weekly cleaning.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296333
02/23/2023 12:50 PM
02/23/2023 12:50 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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I'm an easy keeper. I don't have daily maid service at home and don't require it on vacation. There are ample clean replacement towels and linens in our room if needed and I can always get more supplies by just asking. To each their own.

Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296335
02/23/2023 12:52 PM
02/23/2023 12:52 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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I don't have ANY housekeeper at home, let alone daily. That's part of why I go on vacation, so someone else can clean..


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296337
02/23/2023 01:00 PM
02/23/2023 01:00 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Auburn, WA
I understand. Different strokes for different folks. 🤝

Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296338
02/23/2023 01:10 PM
02/23/2023 01:10 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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I do wonder--does your wife feel the same as you do??


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296339
02/23/2023 01:10 PM
02/23/2023 01:10 PM
Joined: Mar 2020
Posts: 806
Ontario Canada
Whale Tail Offline
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I'm with you on this one Carol. We will be at Flamingo the end of next month for a 6 night stay and the 4 bath towels they provide will not be enough for the 2 of us. We don't reuse bath towels at home and when you're spending hundreds of dollars a night on vacation the least they can do is provide clean towels. Come to think of it last March when we were there for a month we would get a notice on the weekend to vacate the villa or your room would not be cleaned. One time we left for the entire day and returned around 5:30pm and the room had not been touched. Went down to the front desk and returned with a plastic bag with the towels that should have been there. Not impressed. On the bright side after our 6 night stay at Flamingo we are headed to Beachside Villas for 20 days and will look forward to Daily housekeeping or even every second day would be fine.

Re: Flamingo & RP Housekeeping [Re: Whale Tail] #296342
02/23/2023 01:13 PM
02/23/2023 01:13 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Wow, OK, didn't realize that was the deal, they won't clean if you are there. Basically deprives you of use of your room for a whole day. Crazy.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296343
02/23/2023 01:14 PM
02/23/2023 01:14 PM
Joined: Mar 2020
Posts: 806
Ontario Canada
Whale Tail Offline
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Originally Posted by Carol_Hill
Wow, OK, didn't realize that was the deal, they won't clean if you are there. Basically deprives you of use of your room for a whole day. Crazy.


Yup.

Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296344
02/23/2023 01:19 PM
02/23/2023 01:19 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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Originally Posted by Carol_Hill
I do wonder--does your wife feel the same as you do??

Yes. She totally agrees and hasn't become an issue for us on our 4 week stay. At first we missed the midweek but now don't. Easier not having to pre-plan to be gone on that day.

Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296345
02/23/2023 01:33 PM
02/23/2023 01:33 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Sorry, I haven't stayed that much in timeshares around the island, but that would not go down well with me, to have to be out of my room the whole day. Do other timeshares have that rule? I don't remember it at either Lavista or Atrium, although it's been a while since I've stayed at either. I don't recall that being the rule at Royal Palm either, although again, it's been a while since I've stayed there.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296347
02/23/2023 01:57 PM
02/23/2023 01:57 PM
Joined: Mar 2020
Posts: 806
Ontario Canada
Whale Tail Offline
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Ontario Canada
Carol when we stayed at Royal Palm last Dec for 2 weeks they would do housekeeping every 4th day (I believe). When they knocked on the door we would take off for an hour or two and let them do their thing and then return. There was no notice on the door to vacate for the day which worked fine for us.

Re: Flamingo & RP Housekeeping [Re: Whale Tail] #296348
02/23/2023 01:58 PM
02/23/2023 01:58 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Whale Tail--that is a lot more reasonable.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296349
02/23/2023 02:23 PM
02/23/2023 02:23 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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Flamingo changed that with the onset of Covid to both protect the workers and patrons when they reopened after the rebuild and Covid was still a problem island wide. They decided to keep that policy ongoing to keep costs down. I'm surprised that RP isn't the same as Mervin is the GM for both resorts and both are now under the Hilton umbrella. Maybe it's different for renters.

Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296350
02/23/2023 03:02 PM
02/23/2023 03:02 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Again, so Flamingo is still doing it just to save money. Have your AMF gone up??


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296351
02/23/2023 03:20 PM
02/23/2023 03:20 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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No. They actually came down a little.

Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296352
02/23/2023 03:31 PM
02/23/2023 03:31 PM
Joined: Feb 2007
Posts: 4,377
Rhode Island
RonDon Offline
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Originally Posted by Carol_Hill
Sorry, I haven't stayed that much in timeshares around the island, but that would not go down well with me, to have to be out of my room the whole day. Do other timeshares have that rule? I don't remember it at either Lavista or Atrium, although it's been a while since I've stayed at either. I don't recall that being the rule at Royal Palm either, although again, it's been a while since I've stayed there.


When we were at Divi they came in Wednesdays & Saturdays unless you paid extra for daily service. They did however drop off towels in-between bit no sheet change, bed making or garbage collection. They now probably are like Flamigo don't know.

Grand Case Beach Club and BVS clean daily. But BVS does sheet change on Wed. & Sat. not daily as at GCBC (which to me is a waste). If given a choice I would pass on daily. At BSV if we're not there they seem to always leave beachfront doors unlocked. I don't like that. Last trip only once did I have dishes in kitchen and the maid started washing them. She even laughed saying first time in 2 weeks.

Re: Flamingo & RP Housekeeping [Re: Todd] #296354
02/23/2023 03:51 PM
02/23/2023 03:51 PM
Joined: Oct 2011
Posts: 693
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lcote Offline
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Divi did the mid week changeover when we were there in December. First time since Covid hit. I don't really need daily room cleaning.
One thing that bugs me is that they tend to leave the door open (not just unlocked but actually open) when they are in there. It causes issues with the air conditioner. Plus a quick enough thief could get in and take something and get back out while they were in cleaning the bathrooms.

Re: Flamingo & RP Housekeeping [Re: RonDon] #296355
02/23/2023 03:51 PM
02/23/2023 03:51 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Yes, I agree, no need to change sheets daily. We usually do our own dishes, and the maid puts them away.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296356
02/23/2023 03:51 PM
02/23/2023 03:51 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Central Florida!
Amazing.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296357
02/23/2023 03:55 PM
02/23/2023 03:55 PM
Joined: Jan 2008
Posts: 13,142
Ottawa, Ontario, Canada
islandgem Offline
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Ottawa, Ontario, Canada
Daily cleaning is no longer automatic at Beachside Villas. If you want your unit cleaned , you hang the cleaning card on your door on the days you want cleaning. If you want daily cleaning, you can also tell the housekeepers on the day you arrive and they will make note of it. I often find daily cleaning a bit excessive as I always make my bed every morning and no problem keeping everything tidy.




Re: Flamingo & RP Housekeeping [Re: islandgem] #296359
02/23/2023 04:05 PM
02/23/2023 04:05 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Interesting. That is changed from June 2022. I don't make my own bed on island. I guess we will have to decide whether to have them come in every day or not.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: lcote] #296363
02/23/2023 04:33 PM
02/23/2023 04:33 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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Originally Posted by lcote
Divi did the mid week changeover when we were there in December. First time since Covid hit. I don't really need daily room cleaning.
One thing that bugs me is that they tend to leave the door open (not just unlocked but actually open) when they are in there. It causes issues with the air conditioner. Plus a quick enough thief could get in and take something and get back out while they were in cleaning the bathrooms.

That and those pesky mosquitoes have free entry with those doors open.

Re: Flamingo & RP Housekeeping [Re: islandgem] #296364
02/23/2023 05:43 PM
02/23/2023 05:43 PM
Joined: Apr 2008
Posts: 2,949
Connecticut
The_Lurker Offline
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Originally Posted by islandgem
Daily cleaning is no longer automatic at Beachside Villas. If you want your unit cleaned , you hang the cleaning card on your door on the days you want cleaning. If you want daily cleaning, you can also tell the housekeepers on the day you arrive and they will make note of it. I often find daily cleaning a bit excessive as I always make my bed every morning and no problem keeping everything tidy.


We didn't get that message in our room, but I heard others did.

Re: Flamingo & RP Housekeeping [Re: The_Lurker] #296371
02/23/2023 08:02 PM
02/23/2023 08:02 PM
Joined: Aug 2003
Posts: 568
Bucks County, PA
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snuba Offline
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Bucks County, PA
We were never told to hang the card if we want the service. One of the maids told us about new rules and ask want service do we want. They are not happy about new rules at all as they still have to be there to put in the hours to earn a base pay but no tips.


Life is short, travel the World.
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296372
02/23/2023 09:23 PM
02/23/2023 09:23 PM
Joined: Jan 2012
Posts: 168
Allentown, Pa
B
bobbarb Offline
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Allentown, Pa
The Villas at Simpson Bay did a mid week cleaning for our 2 week stay in November just like they have been doing for years. They also leave at least an additional set of all towels (bath and kitchen) and sheets. We did not have to leave the unit while cleaning. I was always out at the pool, beach or snorkeling my wife would sometimes be on the balcony while they cleaned. We also wash the dishes and put them away before they come.
Bob

Re: Flamingo & RP Housekeeping [Re: SXMScubaman] #296374
02/23/2023 10:10 PM
02/23/2023 10:10 PM
Joined: Mar 2004
Posts: 4,300
Vancouver, WA
Todd Offline OP
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I am surprised that they would make that change considering the high AMF's that they have, they have to be the only two time share resorts on island that are doing that. La Vista this last trip was the same as normal which I think possibly do the best job of any of the staff's we have dealt with. Midweek cleaning and every day we get clean towels and garbage removal. Often they would do the dishes or also make our bed, note that we do tip. They also work with us if we happen to be at the unit and it just never is an issue. Towers was great back in the day and as much as Sea Palace and Sapphire are not exactly premium places we had very good housekeeping. Royal Islander gives you a whole basket of extra towels but still do midweek cleaning. Just don't get that cut by Flamingo/RP, surprised to hear about it.


I prefer the Isle seat
Re: Flamingo & RP Housekeeping [Re: Todd] #296376
02/23/2023 10:55 PM
02/23/2023 10:55 PM
Joined: Mar 2009
Posts: 18,698
Auburn, WA
SXMScubaman Offline
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Some like us like the change, others probably not. Never had a problem with getting extra towels or linens. There were always extras stored in the closet if needed. Who knows if they revert back to midweek cleaning or keeping the way it is. Whatever happens I'll accept it. Not about to get my panties in a bunch over it.

Re: Flamingo & RP Housekeeping [Re: Todd] #296378
02/23/2023 11:55 PM
02/23/2023 11:55 PM
Joined: Mar 2004
Posts: 4,300
Vancouver, WA
Todd Offline OP
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I think the part that you wear panties is a bit of over sharing, and I get that you can live with as you have stated I was just surprised that those two resorts of any on island made that change. No real big deal to me as long as other place don't follow along. Enjoy the Seattle weather!


I prefer the Isle seat
Re: Flamingo & RP Housekeeping [Re: Todd] #296379
02/24/2023 12:01 AM
02/24/2023 12:01 AM
Joined: Oct 2013
Posts: 1,636
United States of America
bdeeley Offline
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Originally Posted by Todd
I think the part that you wear panties is a bit of over sharing!
But not surprising.


Be Happy! Simply because you deserve to be. 😁
Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296380
02/24/2023 12:16 AM
02/24/2023 12:16 AM
Joined: Jan 2008
Posts: 13,142
Ottawa, Ontario, Canada
islandgem Offline
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When I checked in, I was not told about it so after two days when housekeeping did not come, I went over to the housekeeping building to inquire. They told me to hang the card on the door handle the days I wanted them to come. They gave me a card since there was none in the room. I am not sure if this is something they are trying or if it will be permanent. They said many people did not want daily housekeeping for various reasons. This was new to me too, but it was not really a problem.




Re: Flamingo & RP Housekeeping [Re: Todd] #296390
02/24/2023 07:27 AM
02/24/2023 07:27 AM
Joined: Jul 2011
Posts: 2,001
Westchester /NYC
Colour1 Offline
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We do every three days at BSV, we inform "our" girl Joanie that she can have the unit to herself. Some of our friends like us have become quite close with the gal's that service our units. Some hang back to catch up!! IMHO, those people renting "TS" and only getting once a week service. That is unacceptable and I would never stand for that, nor would I pay extra!! Vacating the room so housekeeping can clean??? What if it's one of those days that you want to hang back, or one of those rainy days where leaving the unit isn't an option!!! Just another reason "TS" are off my list and never leave Beachside villas!!


Sand Gravity, got to love it!
Re: Flamingo & RP Housekeeping [Re: Todd] #296397
02/24/2023 07:56 AM
02/24/2023 07:56 AM
Joined: Dec 2004
Posts: 5,085
Massachusetts
boucharda Offline
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We have no need for every day cleaning...we would rather just have our privacy uninterrupted.. At SBR during our two week stay they do a cleaning on Wednesdays and on Sunday and on the rare occasion that we return to the unit during or before cleaning we usually just hang out on the deck while they do their thing.

I think our preferences come from the many VRBO or long term private rentals we have every year where there is NO cleaning...so twice a week is a perk that can be planned for

It's definitely a personal preference like many other things while on vacay

Re: Flamingo & RP Housekeeping [Re: Todd] #296399
02/24/2023 08:46 AM
02/24/2023 08:46 AM
Joined: Jul 2006
Posts: 13,413
Peaceful Eastern North Carolin...
GaKaye Offline
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Todd, our mutual friend who stayed at Flamingo as a hotel guest last December had quite a problem getting housekeeping services.

Like you, I'm very happy with the housekeeping at La Vista.

Re: Flamingo & RP Housekeeping [Re: Todd] #296401
02/24/2023 09:12 AM
02/24/2023 09:12 AM
Joined: Apr 2001
Posts: 14,645
Brookfield, CT.
pat Offline
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I was always very satisfied with the housekeeping when we still had our Towers timeshare weeks and very pleased still with the service at BSV. We were made aware of the changes in their room cleaning status. Basically all I want our maid to do is make the bed daily so knothing really changed for us. Our maid is Smarthie and she is the best but they are all very good and totally trustworthy!

We tend to be on the neat side and I do my own dishes such as we dirty so in all honesty, daily service is wasted on us.

And for the few that may not realize it, the maids truthfully do appreciate your generous tips.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Flamingo & RP Housekeeping [Re: Todd] #296402
02/24/2023 09:17 AM
02/24/2023 09:17 AM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Todd--God knows, I disagree with Scuba on about every subject on the planet, but his statement is a pretty generic statement that I would wager may have even crossed your lips at least once in your lifetime.


Carol Hill
Re: Flamingo & RP Housekeeping [Re: Todd] #296404
02/24/2023 10:22 AM
02/24/2023 10:22 AM
Joined: Aug 2012
Posts: 642
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foreversxm Offline
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Not uncommon now for even big name brand hotels to cut back on housekeeping to save money. On SXM we just stayed at Marys Boon Hotel on Simpson Bay a month ago but they did provide daily housekeeping and sheet change as required or requested at no extra charge. It's nice to come back from the beach and have everything clean, looking and smelling good and one reason we love a hotel that provides services like housekeeping , Restaurant, Bar, etc and good staff. It's very hard to find good staff now and why services in Restaurants , hotels etc slow or slacking. The Island seemed very busy too.

Re: Flamingo & RP Housekeeping [Re: Carol_Hill] #296409
02/24/2023 11:47 AM
02/24/2023 11:47 AM
Joined: Mar 2004
Posts: 4,300
Vancouver, WA
Todd Offline OP
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Originally Posted by Carol_Hill
Todd--God knows, I disagree with Scuba on about every subject on the planet, but his statement is a pretty generic statement that I would wager may have even crossed your lips at least once in your lifetime.


Of course Carol, but it is Scoob and I am pretty sure he can handle a jab, I think he fishes for them. For the record I was sober at that time as well, guess I should have used one of those smileys or something.

9 days until island time! Whooop whoooop!


I prefer the Isle seat
Re: Flamingo & RP Housekeeping [Re: Todd] #296411
02/24/2023 12:04 PM
02/24/2023 12:04 PM
Joined: Aug 2000
Posts: 82,673
Central Florida!
Carol_Hill Offline
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Todd--Ok, thanks.

Enjoy!


Carol Hill
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