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Saturday departure Jet Blue #298834
04/02/2023 12:51 PM
04/02/2023 12:51 PM
Joined: Feb 2007
Posts: 4,346
Rhode Island
RonDon Offline OP
Traveler
RonDon  Offline OP
Traveler
Joined: Feb 2007
Posts: 4,346
Rhode Island
Leslie came to BSV (he lives nearby) and drove the rental car to airport dropped us right at the door so no having to tote luggage too far. Ah the privilege of using the taxi entrance. He ran in to check if the JB counter was open before letting us get out. It was. So we gave our farewell hugs & kisses and entered knowing we had had trouble and no printing of the Astestation forms or boarding passes.

Lady greeted us asked all the questions then we entered a moderate size line, left our check bag and on to the gate area. It was very crowded. We were what we thought was very early for our 1 pm flight (arrived 10 am) found ourselves at the gate before 11. Decision should we eat something or not. When suddenly we heard boarding announcement for our flight. They started boarding 11:50 for a 1 pm flight???. Though perhaps time has changed and we didn't get notice.

Since we were group A (somewhat like Southwest by group instead of rows) we lined up to board. A man guided us across the tarmac like in the old days. Then he split us up by rows low # enter front door high numbers enter back door of plane. But we had to walk up stairs. No busses not ramps.

Then the fun began. We departed at 1:05 pm waited on tarmac even though Pilot said "were number one for departure" Was told no water in bathroom but toilet worked. It seemed like forever before stewardess/steward came down isle and offered drinks. I looked at the food offering and decided since my JB charge card gave me two for one, we'd get sandwiches. well no food offering except snacks. Then no one ever came by to collect debris. People walked up front to dump stuff.

The man across from me never buckled his seatbelt and no one told him to do so. I know because it was isle seat and it draped on the floor.

We arrived early but circled until our landing time.

All just seemed lax and unlike service we've had in the past. It was almost like we were back using American.

Wish I was still on SXM!

Thanks all who read my boring posts and commented.


Last edited by RonDon; 04/02/2023 12:56 PM.
SXM Sponsors
Re: Saturday departure Jet Blue [Re: RonDon] #298838
04/02/2023 01:29 PM
04/02/2023 01:29 PM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
JB is often lax IMO but they are one of the few shows in town. Enjoyed your posts and Ty for taking us along.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Saturday departure Jet Blue [Re: RonDon] #298843
04/02/2023 02:28 PM
04/02/2023 02:28 PM
Joined: Jun 2009
Posts: 4,864
Portland, OR
jazzgal Offline
Traveler
jazzgal  Offline
Traveler
Joined: Jun 2009
Posts: 4,864
Portland, OR
Sorry for the complications. While I have never flown Jet Blue, I have to say I have never experienced what you did when flying American, which is the only airline I fly to/from SXM. Service has always been exceptional (I fly first class because my trip is so long), seatbelts always checked, garbage picked up, etc. I am sorry for what you experienced; sounds very unpleasant.


[Linked Image]
Re: Saturday departure Jet Blue [Re: RonDon] #298853
04/02/2023 03:52 PM
04/02/2023 03:52 PM
Joined: Aug 2000
Posts: 82,466
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,466
Central Florida!
Sorry for what seems an unpleasant end to a nice trip. Time on SXM always passes too fast!!


Carol Hill
Re: Saturday departure Jet Blue [Re: jazzgal] #298857
04/02/2023 04:36 PM
04/02/2023 04:36 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
' have to say I have never experienced what you did when flying American, which is the only airline I fly to/from SXM. Service has always been exceptional (I fly first class because my trip is so long), seatbelts always checked, garbage picked up, etc."
Same here.

Re: Saturday departure Jet Blue [Re: RonDon] #298891
04/03/2023 07:02 AM
04/03/2023 07:02 AM
Joined: Dec 2004
Posts: 5,080
Massachusetts
boucharda Offline
Traveler
boucharda  Offline
Traveler
Joined: Dec 2004
Posts: 5,080
Massachusetts
I have never experienced issues like yours flying JetBlue....or ANY airline ...and I fly either Delta or JB 95% of the time

Re: Saturday departure Jet Blue [Re: RonDon] #298897
04/03/2023 07:42 AM
04/03/2023 07:42 AM
Joined: Feb 2007
Posts: 4,346
Rhode Island
RonDon Offline OP
Traveler
RonDon  Offline OP
Traveler
Joined: Feb 2007
Posts: 4,346
Rhode Island
Speaking of American, which we flew all the time to SXM until they left our home airport , remember years ago having to stop in Puerto Rico for fuel because plane would not have made it up over the mountain with extra weight thanks to the very short runway.

I also remember the argument I had with American when the runway lights went out in SXM. Our flight was due to land at dusk so I called to change , knowing how long it takes to do things on island, and they said they knew nothing about the lights so I'd have to pay a change fee. I argued all the way up the line until finally got the okay to which was added...wont do this for you again.'

Later flights were diverted to PR not just American. Don't know how people got to SXM maybe just in daylight. Anyway, 2 days later a message was posted on their website saying problem check flight changes.

Why do people in a service business have to be curt, abrupt, and sometimes downright nasty? Kindness does more for business.

Re: Saturday departure Jet Blue [Re: RonDon] #298899
04/03/2023 07:46 AM
04/03/2023 07:46 AM
Joined: Jul 2011
Posts: 1,989
Westchester /NYC
Colour1 Offline
Traveler
Colour1  Offline
Traveler
Joined: Jul 2011
Posts: 1,989
Westchester /NYC
It doesn't hurt to write to them!! You never know, you might get a small voucher for your troubles. We did and have done and received a something in return.


Sand Gravity, got to love it!
Re: Saturday departure Jet Blue [Re: Colour1] #298903
04/03/2023 08:02 AM
04/03/2023 08:02 AM
Joined: Feb 2007
Posts: 4,346
Rhode Island
RonDon Offline OP
Traveler
RonDon  Offline OP
Traveler
Joined: Feb 2007
Posts: 4,346
Rhode Island
Originally Posted by Colour1
It doesn't hurt to write to them!! You never know, you might get a small voucher for your troubles. We did and have done and received a something in return.

Thanks colour.

Re: Saturday departure Jet Blue [Re: RonDon] #298906
04/03/2023 08:34 AM
04/03/2023 08:34 AM
Joined: Nov 2015
Posts: 410
the Long Island
the captain Offline
Traveler
the captain  Offline
Traveler
Joined: Nov 2015
Posts: 410
the Long Island
Sorry to hear about this. Having flown JB and AA to SXM, always nonstop, both have had their share of troubles ( and 2 flights became diversions to MIA!).

We just booked DL and JB for our next flights. Pulled the trigger on Mint since we had enough points for a free ride. Hopefully their mint service is on point.

Re: Saturday departure Jet Blue [Re: RonDon] #298910
04/03/2023 09:51 AM
04/03/2023 09:51 AM
Joined: Apr 2013
Posts: 36
S
susancat Offline
Traveler
susancat  Offline
Traveler
S
Joined: Apr 2013
Posts: 36
Can anyone tell me what time I should get to the airport for a 2:26 pm flight out of SXM. We’re flying American first class and we have TSA precheck. Should 12:30 pm be early enough? Also, are there any decent places to have lunch at the airport? Thanks.

Re: Saturday departure Jet Blue [Re: susancat] #298911
04/03/2023 10:12 AM
04/03/2023 10:12 AM
Joined: Aug 2000
Posts: 82,466
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,466
Central Florida!
What DAY are you flying and when? The conventional wisdom is three hours. You do need to allow that much time, just in case, if it's a Saturday in high season. TSA pre-check means absolutely nothing in SXM, as there is no such thing.

As far as food, there are not a lot of places, but there is a pretty good burger place, Johney Burger, as well as a sandwich shop with gourmet type goodies, Le Bistro by Bacchus. No real sit down restaurants inside security. Many people stop somewhere close to the airport and get a sandwich to go and take it with them on the plane, such as from Zee Best.


Carol Hill
Re: Saturday departure Jet Blue [Re: RonDon] #298916
04/03/2023 11:16 AM
04/03/2023 11:16 AM
Joined: Apr 2013
Posts: 36
S
susancat Offline
Traveler
susancat  Offline
Traveler
S
Joined: Apr 2013
Posts: 36
Thanks, Carol. We’ll be leaving SXM at 2:26pm on a Monday in April. . I guess we’ll have to get to the airport before noon if no TSA precheck line. So, if we want a decent lunch, with a glass of wine, before boarding, we should find an eatery before going thru security? Thanks!

Re: Saturday departure Jet Blue [Re: the captain] #298919
04/03/2023 11:29 AM
04/03/2023 11:29 AM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
“We just booked DL and JB for our next flights. Pulled the trigger on Mint since we had enough points for a free ride. Hopefully their mint service is on point.”

We did it once, JFK to SXM, and while we fell into a really great deal for MINT, I thought it was a grossly over-charged and over-rated service for a less than four hour flight, but that was ALL after the fact. We did feel a little conspicuous in our little cabin-like space but I would only ever consider it again for a red eye or a very long flight. Once to say I’ve done it was cool so enjoy yourselves. 🙂🙂


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Saturday departure Jet Blue [Re: susancat] #298920
04/03/2023 11:39 AM
04/03/2023 11:39 AM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
"So, if we want a decent lunch, with a glass of wine, before boarding, we should find an eatery before going thru security? Thanks!"
I would opt to get that lunch and wine after security in the departure area.

Re: Saturday departure Jet Blue [Re: susancat] #298923
04/03/2023 11:57 AM
04/03/2023 11:57 AM
Joined: Aug 2000
Posts: 82,466
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,466
Central Florida!
You can get wine at the airport, inside security, both at Le Bistro, and at the large bar inside security. We have purchased a burger at Johney Burger and taken it to the bar to eat. A lot of people do that.


Carol Hill
Re: Saturday departure Jet Blue [Re: RonDon] #298924
04/03/2023 12:04 PM
04/03/2023 12:04 PM
Joined: May 2002
Posts: 5,258
Kennys Offline
Traveler
Kennys  Offline
Traveler
Joined: May 2002
Posts: 5,258
Blessings Folks and do have a nice year ahead.


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