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AAA Car Rental #76118
11/24/2015 01:31 PM
11/24/2015 01:31 PM
Joined: Apr 2009
Posts: 32
Y
yenren Offline OP
Traveler
yenren  Offline OP
Traveler
Y
Joined: Apr 2009
Posts: 32
I made a car rental reservation on line with AAA a month ago for an early December rental and did not get a confirmation. I have since followed up twice without a reply. Does anyone know if AAA car rental is still in business? Any help would be appreciated.

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Re: AAA Car Rental [Re: yenren] #76119
11/24/2015 01:40 PM
11/24/2015 01:40 PM
Joined: Jun 2005
Posts: 1,822
Greensboro,N.C.From Colonie NY
wildbill069 Offline
Traveler
wildbill069  Offline
Traveler
Joined: Jun 2005
Posts: 1,822
Greensboro,N.C.From Colonie NY
Check your junk mail folder.

Re: AAA Car Rental [Re: yenren] #76120
11/24/2015 01:48 PM
11/24/2015 01:48 PM
Joined: May 2008
Posts: 336
Boston, MA
D
Daisy304 Offline
Traveler
Daisy304  Offline
Traveler
D
Joined: May 2008
Posts: 336
Boston, MA
we just rented from AAA last week. When I made my reservation a while ago I never got a reply to my email so I called and reserved that way. Alan answered the phone both when I called to make the reservation and when I called to confirm.

Re: AAA Car Rental [Re: yenren] #76121
11/24/2015 02:07 PM
11/24/2015 02:07 PM
Joined: Aug 2000
Posts: 68,388
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 68,388
Central Florida!
Definitely still in business, yes. As Bill said, it's possible the reply is in your spam filter, as some servers block email from SXM. Simple, just call them and confirm. Will take just a couple of minutes and will alleviate your concerns. US Skype number: 201-793-3667

Last edited by Carol_Hill; 11/24/2015 02:27 PM.

Carol Hill
Re: AAA Car Rental [Re: yenren] #76122
11/24/2015 02:50 PM
11/24/2015 02:50 PM
Joined: Dec 2004
Posts: 3,335
Massachusetts
boucharda Offline
Traveler
boucharda  Offline
Traveler
Joined: Dec 2004
Posts: 3,335
Massachusetts
I agree it's probably an email issue. I have had similar issues in the past but I recently made a January reservation and got both a response email and a confirmation email with res number and dates. This is what I used...

tripaaa@caribserve.net

Re: AAA Car Rental [Re: boucharda] #76123
11/24/2015 02:54 PM
11/24/2015 02:54 PM
Joined: Aug 2000
Posts: 68,388
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 68,388
Central Florida!
Caribserve is an address that is OFTEN blocked by email servers.


Carol Hill
Re: AAA Car Rental [Re: Carol_Hill] #76124
11/24/2015 02:56 PM
11/24/2015 02:56 PM
Joined: Dec 2004
Posts: 3,335
Massachusetts
boucharda Offline
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boucharda  Offline
Traveler
Joined: Dec 2004
Posts: 3,335
Massachusetts
Might explain the problem but that IS his email address so I guess the only other option is to call

Re: AAA Car Rental [Re: boucharda] #76125
11/24/2015 03:24 PM
11/24/2015 03:24 PM
Joined: Apr 2009
Posts: 32
Y
yenren Offline OP
Traveler
yenren  Offline OP
Traveler
Y
Joined: Apr 2009
Posts: 32
Thanks for the advice. I will give them a call.

Yenren

Re: AAA Car Rental [Re: yenren] #76126
11/24/2015 03:51 PM
11/24/2015 03:51 PM
Joined: Jan 2008
Posts: 410
Toronto, CANADA
Ritchard Offline
Traveler
Ritchard  Offline
Traveler
Joined: Jan 2008
Posts: 410
Toronto, CANADA
I booked two weeks ago and got a confirmation right away. Say Hi to Alian for me. A great guy!


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Re: AAA Car Rental [Re: Ritchard] #76127
11/24/2015 11:06 PM
11/24/2015 11:06 PM
Joined: Jan 2006
Posts: 968
Jersey City, NJ, North of SXM
mscottc Offline
Traveler
mscottc  Offline
Traveler
Joined: Jan 2006
Posts: 968
Jersey City, NJ, North of SXM
I just had several email exchanges with Alain at AAA, and confirmed a rental this week.


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Re: AAA Car Rental [Re: yenren] #76128
11/25/2015 06:28 AM
11/25/2015 06:28 AM
Joined: Jul 2006
Posts: 11,979
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 11,979
Peaceful Eastern North Carolin...
I'm renting from them now, and spoke with Alain a couple of times yesterday, since someone whacked our bumper in a parking lot Monday night.

Re: AAA Car Rental [Re: yenren] #76129
11/25/2015 12:40 PM
11/25/2015 12:40 PM
Joined: May 2012
Posts: 618
Burlington, Ontario, Canada
J
JohnandBev Offline
Traveler
JohnandBev  Offline
Traveler
J
Joined: May 2012
Posts: 618
Burlington, Ontario, Canada
Sent my rental request for this winter to Alain, didn't bother me no immediate answer, saw this thread, checked my Junk folder and Alains auto reply was there! - an almost immediate reply to my request
So thanks for TTOL to remind me to check
Note - the last 2 yrs of rental with Alain, I used a gmail account - always got an immediate autoreply, then a follow up with my quote. This yr used a hotmail account, the hotmail account put the autoreply in it's Junk folder.
Perhaps that might account for the change
J&B


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